IT Manager - Virtual Compute

Enterprise•St. Louis, MO

17h•Hybrid

About The Position

Enterprise Mobility is a leading provider of mobility solutions, operating brands like Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car through an integrated global network. The company and its affiliates offer extensive services including car rental, carsharing, truck rental, fleet management, retail car sales, travel management, and other transportation services. Privately held by the Taylor family, Enterprise Mobility and its affiliate Enterprise Fleet Management manage a diverse fleet of 2.4 million vehicles, generating nearly $39 billion in revenue through over 9,500 locations in more than 90 countries. The dedicated IT teams innovate, design, and develop technology that redefines customer interactions across their brands. This role offers an excellent package with market-competitive pay, comprehensive healthcare, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential. This position is eligible for a hybrid work schedule, combining remote work with in-person presence at the Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri. The Virtual Compute team focuses on developing, implementing, and executing VMware-based virtualization and orchestration solutions. As Manager, you will lead this team, deploying, managing, optimizing, and securing the company's VMware-based virtualization infrastructure, ensuring alignment with industry best practices and delivering flexible, stable, and cost-effective solutions. This is an exciting time to join the team, with major initiatives in virtualization, automation, and cloud-aligned architecture shaping the global infrastructure.

Requirements

Strong communication skills with the ability to articulate technical concepts to non-technical stakeholders
Excellent problem-solving and decision-making abilities, especially in high-pressure situations
Ability to prioritize tasks, delegate responsibilities, and manage multiple projects simultaneously
Experience in performance management, coaching, and professional development of team members
Demonstrated ability to collaborate with cross-functional teams and stakeholders to achieve common objectives
Excellent leadership, communication, and interpersonal skills
Ability to work flexible hours and participate in on-call rotations as needed
Proven track record of maintaining confidentiality and handling sensitive information with integrity
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
Must reside in St. Louis, Missouri, or immediate surrounding area
Must be committed to incorporating security into all decisions and daily job responsibilities
6+ years of experience with the ability to build, mentor, and empower high-performing technical teams
3+ years of experience defining and managing IT projects
Experienced having direct reports where you are responsible for 1 on 1's, employee development, hiring, and performance management
Must be familiar with product lifecycle best practices
Must have experience in strategic planning, incident/risk management project management and resource allocation

Nice To Haves

Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
Experience running IT support and triage teams
Understanding of cybersecurity principles and best practices related to system hardening, access control, and vulnerability management
Experience with virtualization technologies such as VMware, Nutanix, OpenShift (OCP), AWS or Azure
Experience managing projects using JIRA and Confluence
Strong knowledge of ITIL frameworks, incident management, and IT service management best practices
ITIL Foundation certification or higher

Responsibilities

Lead the team that deploys, manages, optimizes, and secures Enterprise’s VMware-based virtualization infrastructure
Ensure alignment with vendors and industry best practices while delivering flexible, stable, and cost-effective solutions
Oversee forecasting and purchasing virtual hardware for all Enterprise data centers, supporting both virtual workstations and servers
Develop and execute strategic plans to optimize compute infrastructure operations
Determine the time and resources needed to complete assignments
Assist team members in prioritizing and completing assigned tasks and projects where required
Perform people management activities, including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance and salary reviews
Plan, forecast, and manage license and support renewals as part of vendor management
Effectively manage resource responsibilities across projects that span multiple business units
Implement changes to improve the team's overall effectiveness
Ensure that service levels are met and lead continuous improvement efforts
Participate in on-call rotations as needed