IT Manager, Ready Mix Business Systems

BURNCO Rock Products Ltd•Irving, TX

2d•Onsite

About The Position

BURNCO is a leading supplier of construction materials, proudly serving communities across North America. We are committed to quality, safety, and customer service, and we’re building a team that reflects those same values. Are you a strategic technology leader who thrives at the intersection of IT, operations, and innovation? We’re hiring a Ready-Mix Systems IT Manager for our Texas Head Office to lead the modernization of Ready-Mix systems across multiple plants and markets. If you’re passionate about driving digital transformation, optimizing end-to-end workflows, and mentoring high-performing teams to deliver lasting impact, we want to hear from you. As the leader driving Ready-Mix systems transformation, you’ll define the roadmap for technology and process innovation across multiple plants and markets. Blending strategic vision with hands-on delivery, you’ll optimize workflows from dispatch to invoicing, modernize digital integrations, and elevate operational performance and customer experience. You’ll also lead and mentor your team team, fostering collaboration and capability building to ensure lasting adoption and success.

Requirements

10+ years of progressive leadership across IT and operations or commercial roles, with proven delivery in Ready-Mix or construction materials (multi-plant, high-volume, time-sensitive environments)
Proven business analysis and delivery experience across the Ready-Mix lifecycle, from requirements and process mapping to cutover and stabilization, with emphasis on customer accuracy, visibility, and responsiveness
Hands-on experience implementing and supporting Ready-Mix systems, including dispatch, batching automation, ticketing, telematics, CRM, ERP/order-to-cash, quality control, and reporting
Program and portfolio governance expertise with business case development tied to Ready-Mix outcomes
Experienced in leading and sustaining change across plant, dispatch, and field operations, including training, communications, system readiness, and KPI reporting using Power BI and Microsoft 365
Upholds high professional and ethical standards in handling confidential information such as pricing, mix designs, performance data, and system credentials
Trusted strategic partner who builds credibility, trust, and alignment across teams
Strong judgment, communication, and interpersonal skills to navigate complex stakeholder dynamics
Strong analytical and problem-solving abilities focused on operational KPIs and customer experience improvements
Degree in computer science, engineering, business, or equivalent combination of education and experience
An up-to-date Passport for occasional travel across the Canada / United States border is required

Nice To Haves

PMP certification considered an asset

Responsibilities

Develop and execute a Ready-Mix systems roadmap aligned with operational priorities and customer experience outcomes
Identify and deliver technology-driven improvements across Ready-Mix workflows, from quoting and dispatch to delivery tracking and invoicing
Lead planning, analysis, and requirements gathering with cross-functional Ready-Mix stakeholders across multiple plants and markets
Translate operational needs into scalable solutions such as dispatch optimization, batch automation, and mobile or telematics integration
Take accountability for Ready-Mix systems performance, ensuring reliability, integration quality, and user adoption across teams
Partner with project managers and operations leaders to execute key initiatives and manage risks, timelines, and deliverables
Design and implement change management plans to support adoption of Ready-Mix solutions through communication, training, and post-launch stabilization
Act as a change champion to align operations, sales, quality, finance, and IT around standardized best practices while respecting local market needs
Collaborate with leadership and plant teams to gather requirements, prioritize enhancements, and align system roadmaps to business goals
Liaise with business partners and functional owners to identify pain points and develop continuous improvement plans
Provide regular progress updates to executives on transformation initiatives, ROI, and key performance metrics
Oversee the integration and modernization of Ready-Mix technologies and ensure system reliability, security, and data quality
Define and track KPIs to measure operational performance and customer experience, ensuring sustained results through ongoing feedback

Benefits

Be part of a supportive, high-performing team that values your growth and success
Annual performance bonus program that rewards your contributions
Enjoy competitive compensation and a comprehensive benefits package, paid time off, and more
Experience our inclusive, collaborative, and safety-focused culture
Take part in team events, professional development activities, and community initiatives

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