IT Manager of Projects and Performance

Silver Cross Hospital•New Lenox, IL

61d•$52 - $66

About The Position

Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It's the way you want to be treated. Position Summary: Manage IT Project Management and Performance Guidelines, including IT policy, process, procedures, tools, and templates.

Requirements

Bachelor's degree in project management, Computer Science, or Healthcare
Eight or more years of experience in project implementation, support, and management; technical and healthcare experience a plus.
Knowledgeable of application and technical information technologies in healthcare.
Familiar with Regulatory and Quality Measures Reporting.
Proven experience in clear and diplomatic communication with internal and external teams, stakeholders, customers, and vendors.
Excellent verbal and written communication skills.
Strong customer service orientation and communication skills.
PMP certification in active status.
Demonstrated skills in the use of MS Outlook Applications.
Proven experience in personnel management and staff development.
Effective written and verbal communication skills.

Nice To Haves

Master's degree preferred.
Experience with Cerner Millennium application implementations is a plus.
Capability to take on additional application and integration management responsibilities as needed to support organizational objectives.

Responsibilities

Manage IT Project Management and Performance Guidelines, including IT policy, process, procedures, tools, and templates.
Develop, monitor and ensure the IT Department maintains a strategically approved Project Roadmap.
Plan, organize, and execute comprehensive Project Management for IT Division projects (Network, Technical, Applications, End User Devices, and Security).
Report and track IT Division Performance metrics
Oversee support to Clinical Informatics.
Manage the annual IT Capital Budget process, ensuring alignment with strategic goals and annual budget. Tracks operational budget changes.
Collaborate with IT Leadership to initiate and monitor active projects.
Manage the Unplanned Project Management process including the IT evaluation.
Utilize excellent project management and vendor management skills to ensure agreed-upon deliverables and timelines are met.
Ensure IT projects use best-practice PM tools, processes, and reporting.
Mentor Project Leads, supervise, train, and evaluate for project excellence; provide liaison and escalation (to business owners and vendors) support as needed.
Continuously audit and monitor IT projects for adherence to PM documentation and process.
Act as a point of escalation to manage and mitigate project risks and issues.
Provide IT Division Project and Performance reports to the CIO and other committees.
Manage staff effectively to ensure strong customer service orientation and communication skills.
Work closely with the Chief Information Officer, Director of Applications, and other IT management to establish stable and secure integrated system solutions.
Manage multiple projects and tasks simultaneously.