IT Manager Logistics and Warehouse Ops TMS

Ulta Beauty • Bolingbrook, IL

120d • $119,300 - $170,000

About The Position

Live the experience. From professional empowerment to continual learning opportunities. From ongoing investment in new and emerging technologies to a career of self-determination. At Ulta Beauty, our tech team is critical to our scalability-and is recognized that way. We’ve been defined as a mature start-up. A place where interdepartmental exposure, open doors, and genuine collaboration is ubiquitous. Where challenges come fast and furious, requiring agility, mental dexterity, and creativity. Where our passion for better solutions drives us and is core to who we are. We’re engineering for the future of retail, and it’s no-holds-barred. But for those motivated by continual change and ambiguity, by superior leadership, by whip smart colleagues who will press you daily for your very best, you’ll find that virtually nothing’s impossible at Ulta Beauty.

Requirements

• Bachelor’s degree in Information Technology, Supply Chain Management, Computer Science, or a related field.
• Proven in-depth understanding of Supply Chain Strategies, Design, Systems and Processes.
• Minimum 5-7 plus years in a technical leadership or IT management role.
• At least 5 years hands on experience with TMS or other relevant supply chain applications (i.e. WMS) preferred.
• Strong SQL development skills, with the ability to write SQL statements ranging from medium to high complexity.
• Highly motivated self-starter with the ability to successfully execute initiatives with minimal guidance and accomplish the stated goals.
• Demonstrated ability to lead, manage, drive and accept accountability across an integrated team in a production support environment across multiple geographies.
• Extensive experience managing and delivering large scale supply chain application deployments.
• Excellent verbal and written communication skills with the ability to effectively engage with stakeholders, associates and all levels of management.
• Willingness and ability to work extended hours, including weekends, as required by business needs and system support demands.

Responsibilities

• Owns application support for all Ulta’s transportation applications including TMS, rate shopping, and freight payment management.
• Lead functional and technical analysts and ensure ongoing improvements for TMS and rate shopping tool installs.
• Build and maintains the incident creation, definition, escalation, and remediation process.
• Drives incident communication and update process with IT and Supply Chain leadership.
• Manages onshore and offshore teams responsible for application support.
• Lead outage calls until operations are restored.
• Manage the relationship with the supply chain technology providers to ensure application enhancements, customization, and new releases meet Ulta’s needs.
• Responsible for scaling strategy to support Ulta’s supply chain’s peak season along with capturing/implementing lessons learned.
• Drives monthly patching and validation process for transportation applications.
• Builds consistent support mechanisms and escalation paths.
• Owns root cause analysis for all transportation incidents including development of preventative measures to minimize future impact.
• Develops and integrate monitoring solutions to sustain and improve application performance.
• Coordinates break-fix & enhancements to improve transportation application performance and uptime.
• Responsible for SOX compliant code installation.
• Builds and develop talent that drives a winning culture.
• Network with Transportation, IT leadership, and Supply Chain leadership to ensure optimal support is in place.
• Continually evolve the team through introduction and deployment of industry leading practices.

Benefits

• Paid time off
• Health benefits
• Dental benefits
• Vision benefits
• Life and disability benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Health and Personal Care Retailers
• Education Level: Bachelor's degree