IT Manager - Developer Productivity Tools

Enterprise Holdings•Clayton, MO

19h•Hybrid

About The Position

As we continue to build our team in support of our vision to the be the world’s best and most trusted mobility company, Enterprise Fleet Management, an affiliate of Enterprise Mobility is excited to announce the opening of a IT Manager. The Information Technology (IT) department of Enterprise Fleet Management (EFM) builds and implements powerful solutions that help to drive and support the operations of our business spread across the US and Canada. Here, you will be part of a team that creates and delivers leading-edge technologies and expansive systems that impact every aspect of our growing businesses. We provide the resources to enable and develop our innovative I.T. professionals in a variety of career paths. Being a member of EFM IT offers all the advantages of a smaller shop including the opportunity to shape a more progressive architecture. Professionals who effectively navigate change and readily wear many hats will find this an opportunity to maximize skill diversity and build broad IT experience. This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri. Enterprise Fleet Management offers a comprehensive healthcare package, 401k matching & profit sharing, paid time off, great discounts, and organizational growth potential. Enterprise Fleet Management IT has an exciting opportunity for an IT Manager to lead the team responsible for the management and utilization of developer productivity tools used to deliver our custom-built business applications. Tools such as Dynatrace, SonarQube, Artifactory, CI/CD pipeline tools, and the Atlassian Suite are examples of the technologies this team owns and manages. The successful candidate will be an integrator of people, processes, and technology, a problem solver, and an effective leader who can drive adoption, ensure operational excellence, and continuously improve our developer tools environment.

Requirements

Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
Must reside in St. Louis, Missouri, or immediate surrounding area.
Must be committed to incorporating security into all decisions and daily job responsibilities
6+ years of related experience
5+ years in software engineering or DevOps
2+ years’ experience successfully managing people, including career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance reviews
Strong understanding of software development lifecycles, CI/CD, and modern DevOps practices
Experience with developer tools (e.g., GitHub, SonarQube, Artifactory, Atlassian, Dynatrace, Cloudwatch) and managing tool lifecycles
Experience defining, developing, communicating, and implementing standards, processes, and procedures in a collaborative environment
Experience with strategic planning and forecasting
Experience determining scope of work, preparing assignments, and managing execution in a fast-paced, high-performance team
Experience managing technical projects, tasks, and schedules

Nice To Haves

Direct experience managing tools and individuals in the Development Tools space
Proven experience driving strategy and providing leadership in CI/CD pipelines and developer tools
Experience with cloud platforms (AWS, Azure)
Familiarity with Infrastructure as Code (Terraform, Ansible)
Background in improving developer experience at scale
Bachelor’s degree highly preferred or equivalent combination of education and experience

Responsibilities

Execute the vision to build, maintain, and continuously improve development tools strategies and processes.
Provide direction to the development tools team responsible for application performance, monitoring, and adherence to established processes and standards.
Lead resource planning and allocation to support business objectives.
Manage expenses and forecasting for area of responsibility.
Foster a collaborative team culture that supports diversity and inclusion.
Communicate business goals and model company culture.
Collaborate with management and other teams to define and manage standards and processes in the development tools space.
Manage vendor relationships and coordinate with external partners.
Maintain ongoing relationships with IT and business leaders and serve as an escalation point for issues.
Collaborate with cross-functional teams to identify pain points and deliver solutions that improve development speed, quality, and reliability.
Ensure tools and processes align with security, compliance, and operational best practices.
Recommend strategic solutions and processes that enhance adoption of development tools and technology.
Provide leadership in career planning/support, training, interviewing, hiring, rewarding, disciplining, and performance reviews.
Participate in an on-call rotation to provide after-hours support as required.