IT Manager/Business Liaison (Hands-On) S}

ARKA Group, LP•Ypsilanti Charter Township, MI

52d•Onsite

About The Position

As the IT leader for a major business unit within ARKA Group, L.P. you will be responsible for the effective operation of all IT systems, strategies and deliverables at the business unit level. You will help define and deliver strategy consistent with business goals and in partnership with leadership at the business unit and corporate level. You will manage a talented team of IT professionals who support the daily implementation, migration, maintenance and security of system applications and network infrastructure across a variety of environments, including both classified and unclassified. As a roll up your sleeves, hands-on lead, you will be self-motivated, proactive, composed, and collaborative while managing a dynamic IT landscape with technical solutions that drive mission success.

Requirements

Bachelor’s degree in information technology or related subject or equivalent experience
A minimum of 10 years of hands-on system and/or network administration
A minimum of 3 years of leadership experience, can include project or other indirect leadership assignments
Proven experience in leading, motivating, coaching, and training others with a can-do positive attitude
Previous experience working on classified systems.
Demonstrated ability to develop, organize and execute IT roadmaps with ambiguity. Experience in merger and acquisition (M&A) environment is a plus
Strong prioritization and organization skills with the ability to manage multiple projects concurrently while maintaining a high degree of flexibility
Demonstrated ability to communicate and present clear, concise objectives to all levels of the organization while identifying and sharing risks and opportunities
Proven experience in understanding system and network protocols within a highly regulated environment; experience working in the Aerospace and Defense industry is a plus
Proven ability to unravel complex technical solutions and provide recommendations to the business, identifying risks and opportunities
Demonstrated hands-on experience with various system applications, network, and cloud infrastructure with proven success in implementation across the enterprise including:
Microsoft and other Cloud environments (GCC High, AWS preferred)
Enterprise systems including VMWare, Windows, Linux, and NetApp
Monitoring, diagnostic, analytic and administration tools including Manage Engine
System integrations and automation tools including DUO, Powershell, and SAML via Microsoft Azure
Patching tools and monitoring tools
Security tools deployment such as MS Defender
Networking infrastructure experience, such as Palo Alto and Cisco
Engineering Tools deployment, if applicable (i.e., PLM, MES)
Ability to draft and write reports to show KPIs such as uptime, SLDC, and patching results
Previous experience working on classified systems and ability to reactivate and maintain a security clearance
CompTIA Security+ required or obtained within first 6 months

Nice To Haves

Active TS/SCI security clearance with ability to obtain and maintain higher level clearances

Responsibilities

Leader and direct a highly skilled team of IT professionals in a complex technical landscape, including both classified and unclassified environments
Manage and prioritize a substantial and diverse workload with ever-changing priorities
Motivate, mentor and train team members with varying levels of expertise, while identifying areas of individual growth and development
Develop, maintain and implement an IT roadmap to support daily business needs as well as a long-term vision related to department and business initiatives
Partner with local business stakeholders and other ARKA IT business unit leads to support technical initiatives aligned to ARKA’s overall business and corporate strategy
Proactively identify enhancements and/or gaps to technical solutions
Maintain oversight of all site IT projects, ensuring that commitments are properly planned, staffed, monitored, and reported
Establish metrics for managing IT effectiveness and for measuring the impact of IT on the site
Partner with Information Assurance team to ensure IT compliance and security is maintained per industry standards
Communicate to the end-user community on IT changes and/or updates as far in advance as possible to mitigate downtime
Provide hands-on escalated support and jump in to assist team as required

Benefits

Comprehensive medical/vision/dental insurance packages
Company contributions to qualified HSA accounts
401k retirement plan with industry leading company contributions
3 weeks of vacation accrual per year plus time off for sick leave and unscheduled life events
13 paid holidays
Upfront tuition assistance for approved degree programs
Annual bonus program based on company and employee performance
Company paid life insurance, AD&D, Short-Term and Long-Term disability insurance
4 weeks paid Parental Leave
Employee assistance program (EAP)