IT Manager - Business Intelligence & Commission Systems

Melaleuca • Idaho Falls, ID

6d • Onsite

About The Position

The IT Manager – Compensation Systems plays a vital leadership role in Melaleuca’s global e-commerce operations. This position oversees the teams that build, maintain, and innovate the systems responsible for calculating and paying commissions to hundreds of thousands of households worldwide—systems that are essential to our partnership-based business model. You’ll lead a talented group of developers, engineers, and analysts who ensure the accuracy, reliability, and scalability of one of Melaleuca’s most mission-critical platforms. This is an opportunity to make a global impact, mentor exceptional technical talent, and contribute directly to the systems that power Melaleuca’s success.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 8+ years of experience in software development, data engineering, or systems analysis.
• 3+ years of leadership or management experience in IT or software development.
• Strong SQL and database design skills with experience in Microsoft technologies (SQL Server, SSIS, Power BI).
• Proven success managing large-scale, data-driven systems in financial, compensation, or e-commerce environments.
• Excellent communication, leadership, and problem-solving abilities.

Nice To Haves

• Experience with Python, Snowflake.
• Background in data warehousing, reporting, or business intelligence.
• Familiarity with Agile and DevOps practices.

Responsibilities

• Lead and mentor a team of software developers, database engineers, and analysts supporting Melaleuca’s commission and compensation systems.
• Oversee design, development, and delivery of system enhancements that ensure accuracy, performance, and reliability at global scale.
• Partner with Finance, Sales Operations, and Business Intelligence teams to align technology solutions with business strategy.
• Drive modernization, automation, and continuous improvement initiatives that strengthen Melaleuca’s enterprise systems.
• Manage production support, incident response, and ensure stable, compliant operations of compensation platforms.
• Foster a positive, high-performance team culture that emphasizes collaboration, quality, and innovation.

Benefits

• exceptional stability
• collaborative in-person work environment in Idaho Falls, Idaho
• opportunities to grow alongside talented professionals who share your drive for excellence
• relocation assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees