IT/Maintenance Technician

Masonic Village at Burlington • Bradenton, FL

18d • $21 - $23

About The Position

Our senior living community depends on reliable technology and well‑maintained facilities to ensure residents feel safe, supported, and at home. The IT/Maintenance Technician plays a dual role: providing day‑to‑day tech support for staff and residents while also performing essential building maintenance. This position is ideal for someone who enjoys problem‑solving, working with people, and contributing to a warm, service‑oriented environment.

Requirements

• High school diploma or equivalent; technical or vocational training preferred
• 2+ years of experience in IT support, building maintenance, or a related field
• Strong customer‑service mindset, especially when assisting older adults
• Ability to troubleshoot both technical and mechanical issues
• Working knowledge of Windows systems, basic networking, and common devices
• Ability to lift, carry, climb, and perform physical maintenance tasks
• Strong communication skills and a calm, patient demeanor

Nice To Haves

• Experience in senior living, healthcare, hospitality, or property management
• Certifications such as CompTIA A+, Network+, or maintenance‑related credentials
• Familiarity with nurse call systems, access control, or building automation
• Basic understanding of safety regulations and compliance requirements in senior living

Responsibilities

• Assist residents and staff with basic technology needs (Wi‑Fi, tablets, phones, printers, TVs)
• Set up and maintain computers, network equipment, and office hardware
• Troubleshoot connectivity issues and support routine system updates
• Maintain IT inventory and coordinate with vendors for repairs or upgrades
• Support staff with electronic health record systems and other community software
• Perform routine maintenance and repairs on building systems, equipment, and resident rooms
• Respond promptly to work orders with a focus on safety and resident comfort
• Conduct regular inspections of electrical, plumbing, and life‑safety systems
• Assist with room turnovers, preventative maintenance, and seasonal tasks
• Coordinate with outside contractors for specialized repairs or major projects
• Maintain accurate logs of maintenance activities and inspections

Benefits

• Scholarships and Educational Assistance Programs, because we value the development of our team members and promotion from within.
• Extraordinary Reward Points because we value recognizing and appreciating our employees for their hard work.
• Our comprehensive benefits because we value health and wellness for you and your family.
• Various Employee-led Committees because we value employee engagement and making your voice heard.
• A Free and Confidential Employee Assistance Program because we understand that life happens.
• Paid Training, Paid Time Off, and Paid Holidays.
• Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, (401) K Retirement
• Freedom Village Bradenton has partnered with Daily Pay to give our team members control over accessing their paycheck on their own schedule. Ask us about how this benefit supports your financial wellbeing today!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees