NTT DATA North America-posted 1 day ago
Full-time • Mid Level
Remote • Pittsburgh, PA
5,001-10,000 employees

The Infrastructure Technical Project Manager is responsible for leading and delivering complex IT infrastructure initiatives within a regulated pharmaceutical environment. This US-based role requires strong technical expertise, deep project management capabilities, and experience navigating compliance frameworks such as GxP and CSV. The ideal candidate brings 8+ years of hands-on infrastructure project management experience, excels in cross-functional collaboration, and can execute projects in fast-paced, globally distributed environments. M&A (Mergers & Acquisitions) experience is a strong plus, particularly for integration, separation, or migration-related infrastructure activities.

  • Lead full lifecycle planning, execution, and delivery of infrastructure projects including network upgrades, data center migrations, cloud adoption, server/storage refreshes, and security remediations.
  • Prepare project charters, roadmaps, schedules, budgets, and resource plans with precision and clarity.
  • Maintain ownership of RAID logs (Risks, Actions, Issues, Dependencies) and drive mitigation strategies.
  • Provide timely project status updates to leadership and ensure alignment with PMO standards.
  • Manage multiple parallel workstreams while ensuring adherence to schedule, cost, and quality expectations.
  • Partner with engineering teams to define infrastructure design, implementation strategies, and technical reviews.
  • Oversee technical deliverables related to network, server, virtualization, cloud, storage, and security components.
  • Approve and validate technical documentation, qualification packages, and cutover plans.
  • Support infrastructure lifecycle management, technology modernization, and standardization projects.
  • Ensure all activities comply with GxP, 21 CFR Part 11, Annex 11, CSV standards, and corporate quality processes.
  • Work with QA, Compliance, and Validation teams to ensure required documentation (URS, FS, DS, IQ, OQ, PQ, change controls) is accurate and complete.
  • Support audits, inspections, and CAPAs related to infrastructure systems.
  • Maintain validated state and ensure traceability across project documentation and change records.
  • Work closely with business stakeholders, application owners, PMO, quality teams, and infrastructure SMEs.
  • Coordinate vendor management activities including SOWs, quotes, delivery tracking, and technical validation.
  • Facilitate communication across global technology teams, ensuring alignment on dependencies and timelines.
  • Ensure smooth transition from project delivery to operations, including SOP updates, runbook creation, and KT sessions.
  • Maintain documentation for architecture, support models, and asset lifecycle plans.
  • Support compliance monitoring, infrastructure KPIs, and operational audits.
  • 8+ years of experience managing IT infrastructure projects in enterprise environments.
  • 2+ years of experience in pharmaceutical or life sciences IT, and familiar with GxP regulations
  • 8+ years of experience in coordinating distributed/global teams and complex program structures.
  • 3+ years M&A experience (integration, divestiture, TSA transitions, migration planning)
  • Strong working knowledge of: Networking (LAN/WAN, SD-WAN, firewalls) Server technologies (Windows/Linux), virtualization (VMware) Cloud platforms (Azure/AWS), identity and access services Storage, backup, and disaster recovery solutions End-user services and infrastructure security components
  • Mastery of project planning, scheduling, resource management, and budgeting.
  • Experience with MS Project, Smartsheet, Jira, or equivalent PM tools.
  • Strong vendor and contract management experience.
  • Deep understanding of change control and ITIL processes.
  • Working knowledge of GxP, CSV, data integrity principles, and regulated IT environments.
  • Experience producing and maintaining validation documentation.
  • Exceptional communication, presentation, and stakeholder engagement abilities.
  • Strong analytical thinking and problem-solving skills.
  • Proven ability to manage competing priorities in fast-paced, high-visibility settings.
  • Comfortable leading cross-functional teams under strict timelines.
  • PMP, PRINCE2, or Agile project management certification.
  • ITIL Foundation.
  • Cloud certifications (AWS/Azure) are a plus.
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