IT Litigation Support

CONTACT GOVERNMENT SERVICES-posted 6 months ago
Full-time • Mid Level
Remote • Baltimore, MD
11-50 employees
Professional, Scientific, and Technical Services
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Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. As a Litigation Support Technician for CGS, you will be responsible for providing technical and analytical assistance involving Litigation Support of the United States Attorney's office. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

  • Coordinates litigation support services (including trial preparation and presentation) in response to customer needs.
  • Performs testing, quality assurance, configuration, installation, implementation, and maintenance of litigation support resources used for the transmission of information in data, voice, and/or video format.
  • Ensures systems availability, functionality, integrity, and efficiency.
  • Installs new or modified litigation support hardware and software.
  • Resolves hardware/software interface and interoperability problems.
  • Maintains and controls the district's litigation support equipment inventory.
  • Ensures the confidentiality, integrity, and availability of systems, networks, and data through the planning, analysis, development, implementation, maintenance, and enhancement of information systems security programs, policies, procedures, and tools.
  • Implements policies and procedures to ensure litigation support systems reliability and accessibility and to prevent and defend against unauthorized access to systems, networks, and data.
  • Promotes awareness of security issues among management and employees.
  • Implements programs to ensure users are aware of, understand and adhere to systems security policies and procedures.
  • Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
  • Diagnoses and resolves problems in response to customer-reported incidents; installs, configures, troubleshoots, and maintains customer hardware and software; and provides customer training including orientation for new users.
  • Performs other related duties as assigned.
  • Must be a U.S. Citizen
  • Bachelor's Degree (In related field)
  • Must be able to successfully complete a stringent Background Investigation and obtain the required Government Security clearance
  • Experience with Litigation Support principles, methods, and practices
  • Experience with Litigation Support systems development concepts
  • Performance monitoring principles and methods
  • Quality assurance principles
  • Familiarity with Technical documentation methods and procedures
  • Familiarity with Systems security methods and procedures
  • Oral and written communication techniques
  • Experience with Litigation support databases working with load files such as IPRO Eclipse and Relativity
  • Experience with Discovery processing hardware and software such as Law Pre-Discovery and Nuix systems
  • Familiarity with Quality control of incoming data to comply with District Electronically Stored Information (ESI) Specifications
  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays
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