IT Lead – Strategy, Systems & AI Enablement

MN Custom Homes • Bellevue, WA

108d • $120,800 - $181,200

About The Position

We are looking for a strategic and hands-on IT Leader (IT Manager, Strategy, Systems & AI Enablement), to oversee our managed IT services and drive internal technology initiatives that support scale, security, and innovation. This role is ideal for someone who thrives in a fast-paced, high-growth environment and can balance operational oversight with forward-looking technology planning—including AI enablement. You will be responsible for managing our MSP relationship, owning select internal IT capabilities, and leading initiatives across automation, cloud platforms, data systems, and AI adoption. You’ll also play a key role in shaping our enterprise IT architecture and ensuring our systems are secure, standardized, and future ready.

Requirements

• Bachelor’s degree in computer science, information technology, business, or a related field.
• 5+ years of experience in IT leadership, system administration, and/or enterprise technology roles; or an equivalent combination of education and experience.
• Strong understanding of Microsoft enterprise stack (Azure, M365, Intune, SharePoint, Power Platform).
• Experience managing MSPs or outsourced IT providers.
• Familiarity with AI tools (e.g., Microsoft Copilot), automation platforms, and data systems.
• Strategic mindset with the ability to translate business needs into scalable IT solutions.
• Excellent communication, vendor management, and project leadership skills.

Nice To Haves

• Prefer familiarity with Salesforce, Salesforce apps (TaskRay, Accounting Seed) and integrations, Autodesk Construction Cloud, BIM Revit, and Microsoft 365 ecosystem, Microsoft Copilot and Agentic AI, Microsoft Power Platform.
• Knowledge of backend platform management, including cloud infrastructure (Azure), SaaS tools, and identity systems.
• Knowledge of Agile and Scrum methodologies.
• Certifications such as Microsoft Certified: Azure Administrator, Power Platform, or AI Fundamentals, preferred.
• Experience with enterprise architecture frameworks (e.g., TOGAF), preferred.

Responsibilities

• Serves as the primary liaison with the Managed Service Provider (MSP), ensuring high-quality service delivery and alignment with business needs.
• Defines and monitors SLAs, escalates issues, and drives continuous improvement in IT operations.
• Leads internal IT planning and budgeting in collaboration with leadership.
• Drives improvements in aspects of IT including but not limited to: SharePoint administration and governance; IT dashboards and reporting (e.g., Power BI); IT, Data, InfoSec policy development, deployment and monitoring; Device selection and lifecycle management; and Account management centralization and monitoring.
• Leads deployment and adoption of Microsoft Copilot and other AI tools across the organization.
• Develops training programs and change management strategies to support AI literacy and responsible use.
• Identifies and implements automation opportunities using tools like Power Automate, scripting, or low-code platforms.
• Oversees backend platform management, including cloud infrastructure (Azure), SaaS tools, and identity systems.
• Administers and optimizes data platforms and integrations to support analytics and reporting.
• Collaborates with data and engineering teams to ensure secure, scalable data access and governance.
• Contributes to enterprise IT architecture planning, ensuring alignment with business goals and scalability.
• Evaluates emerging technologies and recommends solutions that enhance productivity, security, and collaboration.
• Drives standardization of tools and platforms while remaining open to innovation and new ideas.
• Performs other related duties as necessary or assigned.

Benefits

• 100% covered employee premiums for medical and dental self-coverage
• 100% employer-paid life insurance
• 100% employer-paid long term disability insurance
• Paid medical and family leave
• Critical illness insurance
• 401(K) with generous company match, no vesting schedule, and access to professional financial advisors
• Lifestyle reimbursement account
• 20 days of PTO & 9 holidays
• New iPhone for your personal and business use
• Free onsite parking
• Company paid events
• Complimentary snacks & beverages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree