IT Lab Systems Engineer

Zealand PharmaCambridge, MA
Onsite

About The Position

As IT Lab Systems Engineer, the position serves as the primary IT resource for Zealand Pharma’s laboratory environment in Cambridge, Massachusetts. The role acts as a key interface between Research labs and the global IT organization, ensuring lab systems are sourced, implemented, supported, and continuously improved. With a strong focus on data security, compliance, and user experience, the position helps research teams stay productive while protecting critical data and systems. The position is part of the global IT organization and is the primary IT resource for the lab environment in Cambridge. Close collaboration with Research teams is central, with additional partnering across Infrastructure, Cloud, and Security functions to deliver stable, compliant, and secure lab IT services. Zealand Pharma A/S (Nasdaq: ZEAL) is a biotechnology company focused on advancing medicines for obesity and metabolic health. Combining more than 25 years of peptide R&D expertise with a proprietary data platform that leverages advanced data-driven and AI/ML approaches, Zealand Pharma aims to lead a new era in obesity and metabolic health. To date, more than ten Zealand Pharma-invented drug candidates have entered clinical development, of which two products have reached the market and three candidates are in late-stage development. The Company has collaborations with global pharmaceutical and biotechnology partners for research, development, and commercialization. Founded in 1998, Zealand Pharma is headquartered in Copenhagen, Denmark, with a U.S. presence in Boston, Massachusetts. Since its founding in 1998, Zealand Pharma has built a core expertise in the discovery, design, and development of therapeutic peptides. This expertise has led to an R&D pipeline of innovative investigational candidates designed to address a broad range of disease areas. The strategy is to pursue global co-development and commercialization partnerships that complement and extend capabilities across the value chain to deliver new peptide therapies to people who need them.

Requirements

  • Service-minded and structured, with the ability to translate lab needs into practical, secure IT solutions
  • Strong collaboration skills across Research and IT
  • Clear communication
  • Hands-on approach to problem solving
  • Comfort with ambiguity, prioritization, and continuous improvement in a dynamic lab environment
  • Strong knowledge of lab IT systems (hardware and software) and end-to-end system lifecycle management
  • Experience managing and securing large volumes of data, ensuring integrity, retention, and recoverability
  • Solid understanding of cybersecurity risks and controls relevant to laboratory IT environments
  • Demonstrated ability to manage IT projects (e.g., upgrades, implementations), delivering on time and within scope
  • Ability to troubleshoot and resolve incidents efficiently, with strong documentation practices for systems and processes

Nice To Haves

  • Familiarity with Microsoft Windows environments and enterprise tooling (e.g., Microsoft Active Directory, Microsoft Entra ID, Microsoft Intune), networking basics, and patching

Responsibilities

  • Act as the key interface between Research labs and the IT organization, ensuring alignment on priorities and solutions
  • Oversee sourcing, installation, configuration, and maintenance of lab IT systems (hardware and software) in collaboration with Research and IT (Infrastructure & Security)
  • Develop, together with Research, Infrastructure, Cloud, and Security, robust approaches for data retention, data security, and data restoration per system
  • Establish performance monitoring approaches with Infrastructure and implement improvements to enhance reliability and efficiency
  • Manage and document lab IT asset inventory and plan future lab IT needs together with Research
  • Own vendor management for lab systems, including coordination, follow-up, and service quality

Benefits

  • We have a unique culture, characterized by excellent teamwork and strong engagement across the organization.
  • We are committed to an inclusive recruitment process and welcome applications from all job applicants.
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