IT Job Site Support Tech

Saulsbury • Odessa, TX

5d • Onsite

About The Position

The role of IT Support Technician performs a variety of technical tasks and duties relating to the installation, diagnosis, repair, and maintenance of all technology, computers, and software components and applications. These tasks will be expected to be performed for both office staff and on-site personnel. The right person will need a level of social and intrapersonal skills as demonstrated through communication, teamwork, and collaboration.

Requirements

• High School Diploma or equivalent.
• Ability to report to Saulsbury Corporate office during standard work hours
• Ability to travel from office to surrounding job sites, vehicle provided for work related visits.
• Ability to troubleshoot in a job site or field environment.
• 2-5 years of IT experience, Microsoft Windows Networking, Windows 10 and 11
• Possesses a thorough understanding of technology solutions, and the ability to efficiently implement advanced technologies required.

Nice To Haves

• IT experience in a business/Commercial environment preferred.
• Microsoft Certifications are not required but preferred.

Responsibilities

• Assess malfunctions of hardware and/or software applications to determine appropriate actions to maintain computer and other technological operations.
• Coordinate with the IT Help Desk and IT Manager.
• Support, troubleshoot, and resolve IT-related issues with office staff and remote/field employees.
• Travel to job sites and install Time Clocks, Internet Services, Networking Equipment, Time Lapse Cameras, Routers and backup systems.
• Open, track and resolve tickets using Saulsbury’s ticketing system.
• Establishing and maintaining priority levels and response times for all Help Desk ticket requests.
• Other duties as assigned.

Benefits

• Saulsbury is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status.
• We offer stable employment, career advancement and a commitment to the work/life balance of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED