IT Inventory Management Analyst

NTT DATA•Lemont, IL

10h

About The Position

Support IT by processing invoices, develop and prepare accurate and timely reports. Implement Asset Management processes for Hardware and Software Assets within the Datacenter and End-User space. Manage leased assets, interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines. Ensure quality and timely delivery of customer requirements. Maintains a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management tasks. Becomes knowledgeable with guidelines set by contractual agreements with suppliers and maintains a strong customer focus. Data Entry and Asset Management Reviewing and Maintenance of license assignment for software installations Assisting ServiceDesk with onboarding of accounts Shipping, receiving, tracking orders Order IT stocked equipment Produce asset inventory, stock equipment inventory, license inventory, and various reports to program management weekly Responsible for working with 3rd party shipping and delivery vendors e.g. USPS, FedEx, UPS, etc. Responsible for creating new Configuration Item (CI) assets including but not limited to processing, asset tagging, recording, and creating new CMDB/CI items into the Configuration Management Database (CMDB) Responsible to maintain and organize a warehouse of a wide range of technology-based customer assets Responsible for loading, securing, unloading, and transporting warehouse items via company provided delivery van Depot Analyst is responsible for all aspects of the flow of enterprise assets into and out of the warehouse Responsible for the safe operation of warehouse equipment e.g., handcarts, two-wheel dollies, etc. as needed to move assets from receiving through transport and delivery Responsible for the accurate maintenance and recording of assets into, but not limited to, the CMDB throughout the lifecycle of assets from receiving to shipping and/or delivery Author and/or significant contributor to Standard Operating Procedures (SOPs) where needed or directed by management Responsible to fully document assigned tickets to show all work performed to pass SLRs Responsible to maintain accurate CMDB entries for assigned tickets or tasks Must be able to consistently lift 30 pounds overhead Must be able to safely operate forklifts, handcarts, flatbed dollies, two-wheel, and/or appliance dollies as needed to move assets from receiving through loading, transport, unloading, and delivery Must be able to safely operate a delivery / cargo van

Requirements

Minimum 1 year of experience with asset management and shipping receiving.
Minimum 1 year of experience with logistical IT support to include scheduling, ordering parts, ordering equipment, and order tracking.
Minimum 1 year of experience in processing but not limited to New Assets, IMACS, Retirements, Disposals
US Citizenship
Ability to obtain a Public Trust
Driver's license
Working knowledge of Microsoft Office Suite
Strong verbal and written communication skills
Strong organizational skills with keen attention to detail
Ability to multi-task and prioritize
Excellent interpersonal and customer service skills
Collaborative and ability to work well within a team

Responsibilities

Processing invoices
Develop and prepare accurate and timely reports
Implement Asset Management processes for Hardware and Software Assets within the Datacenter and End-User space
Manage leased assets
Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines
Ensure quality and timely delivery of customer requirements
Data Entry and Asset Management
Reviewing and Maintenance of license assignment for software installations
Assisting ServiceDesk with onboarding of accounts
Shipping, receiving, tracking orders
Order IT stocked equipment
Produce asset inventory, stock equipment inventory, license inventory, and various reports to program management weekly
Responsible for working with 3rd party shipping and delivery vendors e.g. USPS, FedEx, UPS, etc.
Responsible for creating new Configuration Item (CI) assets including but not limited to processing, asset tagging, recording, and creating new CMDB/CI items into the Configuration Management Database (CMDB)
Responsible to maintain and organize a warehouse of a wide range of technology-based customer assets
Responsible for loading, securing, unloading, and transporting warehouse items via company provided delivery van
Depot Analyst is responsible for all aspects of the flow of enterprise assets into and out of the warehouse
Responsible for the safe operation of warehouse equipment e.g., handcarts, two-wheel dollies, etc. as needed to move assets from receiving through transport and delivery
Responsible for the accurate maintenance and recording of assets into, but not limited to, the CMDB throughout the lifecycle of assets from receiving to shipping and/or delivery
Author and/or significant contributor to Standard Operating Procedures (SOPs) where needed or directed by management
Responsible to fully document assigned tickets to show all work performed to pass SLRs
Responsible to maintain accurate CMDB entries for assigned tickets or tasks
Must be able to consistently lift 30 pounds overhead
Must be able to safely operate forklifts, handcarts, flatbed dollies, two-wheel, and/or appliance dollies as needed to move assets from receiving through loading, transport, unloading, and delivery
Must be able to safely operate a delivery / cargo van