IT Internship - Spring 2026

Hall of Fame Village•Canton, OH

13m•Onsite

About The Position

Job Summary: The Information Technology Intern will work alongside our IT team at the Hall of Fame Village. The ideal candidate will have great interpersonal skills, a willingness to jump into any task, and interest and/or experience in IT.

Requirements

Must be a flexible and reliable team player.
Experience working in events, operations, or hospitality desired.
Positive and friendly attitude and persona, as this position works closely with the public.
Strong team skills and the ability to collaborate in a fast-paced environment; must possess a strong ability for effective management and task prioritization.
Exceptional verbal and written communication skills.
Ability to work a flexible schedule (nights, weekends & holidays as necessary) is required.
Must be a flexible and reliable team player, both within own department and entire organization.
Must have the ability to demonstrate uncompromised judgment and discretion regarding confidential matters while maintaining confidentiality.
Ability to lift up to 25 pounds.
The ability to work in various Ohio weather conditions, inside and outside.
The ability to move safely over uneven terrain, steps, or in construction zones.
The ability to see and respond to hazardous situations.
The ability to sit, stand, squat, and walk for periods of time as required for the position.
Must be able to hear, see, and speak.
Ability to comprehend instructions and retain information.
Must be available to work in Canton, Ohio.
Vision and Strategic Thinking: Addresses issues preemptively, thinks strategically, and anticipates needs and priorities.
Entrepreneurship: Champions innovation and encourages new ideas. Builds momentum to get things done by communicating clearly and consistently. Acts decisively. Helps others to successfully manage organizational change. Recognizes successes and informed risk-taking.
Integrity: Is ethical and honest in all dealings. Keeps confidences and is highly responsible in managing strictly confidential information. Treats others fairly and equitably. Delivers what is promised. Is respected by others.
Accountability for Results: Sets goals and high standards to accomplish these goals. Follows through on all commitments. Has a sense of direction and keeps focused but knows when to be flexible and adapts accordingly. Maintains a positive attitude despite stress, frustration, and ambiguity; recovers quickly from disappointments and setbacks. Questions how things were done in order to develop ways to do things more efficiently. Encourages diverse thought and welcomes contributions.
Relationship Management/Collaboration: Builds, maintains, and values positive relationships inside and outside the organization. Allocates effort to understanding and meeting needs of customers and targeted prospects, and community leaders. Assists others in accomplishing their goals. Communicates effectively and speaks and writes clearly. Listens and values contributions of others.
Learning Agility: Learns technology, new systems, and processes to improve job proficiency. Inspires and encourages others to learn and grow in their careers.
Coaching and Development: Encourages and inspires others’ development and growth while also working to improve themselves. Conveys high expectations both of themselves and for others. Regularly provides helpful guidance and advice and appreciates the opportunity to grow when receiving the same.
Execution: Ability to take plans and successfully execute against them.

Responsibilities

Assist in configuring laptops for new team members at HOFV, software updates, and installation.
Work to fulfill end-user needs that have been requested through our ticketing request system, Jira.
Troubleshoot equipment and software issues.
Help manage equipment inventory.
Assist with network maintenance: Help maintain the company's network infrastructure, including switches, routers, and firewalls.
Update standard operating procedures when needed.
Communicate efficiently with different team members and departments to ensure efficiencies across campus and facilities.
Provide training and support to team members as needed.
Follow organizational processes and procedures to ensure compliance of working for a publicly traded company.
All other duties as assigned.