IT Intern- 6 Month Temporary Role, No Benefits

East Tennessee Children's Hospital • Knoxville, TN

3d

About The Position

BASIC PURPOSE OF THE JOB Assist with help desk calls, scheduling, and tickets. Basic end-user support to prevent customer service delays for basic technical issues. Under IT staff guidance, perform computer imaging, staging and installation. Assist in the maintenance of IT standards and documentation. Under direct supervision of a team leader, incumbents participate in an internship program in the Department of Information Technology and are given assignments at incremental levels of complexity as they gain proficiency in various functions, such as: web research, system analysis, programming, installation of software, configuration of hardware, etc. This position enables college students currently or recently enrolled in an approved program to receive technical training and gain practical experience. Does related work as required. Come work where you can make a difference everyday. At East Tennessee Children’s Hospital, care is at the CORE of who we are. We are comprised of team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time. Compassion – We imagine what others are going through, work to alleviate suffering, and create joy whenever possible. Ownership – We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission. Respect – We listen, understand, and communicate openly and politely. We recognize our diverse strengths. Excellence – We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.

Requirements

• Associates Degree preferred; or currently enrolled in Computer Science or related field.
• None Required Licenses/Certifications for position
• Understanding of operating systems, software installation and test procedures, security and operational requirements and clinical and financial systems.
• Medium lifting, pushing and pulling is required for 20-50 lbs occasionally, 10-20 lbs frequently and 10 lbs constantly to move objects.
• Frequent bending, walking, sitting, squatting, reaching and standing are required.
• Keyboard/computer use and/or repetitive motions may be required.

Responsibilities

• Assist with help desk calls, scheduling, and tickets.
• Perform computer imaging, staging and installation.
• Assist in the maintenance of IT standards and documentation.
• Perform web research, system analysis, programming, installation of software, configuration of hardware, etc.

What This Job Offers

• Career Level: Intern
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees