IT Intern

Leader Bank•Arlington, TX

12d•$20 - $24•Onsite

About The Position

Leader Bank is looking for exceptionally dedicated team members to join one of the region’s fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with $4 billion in assets, more than 400 team members, 6 branch offices, and annual mortgage originations of over $2 billion. Exemplary products and an innovative spirit have driven Leader Bank’s rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion. Summary The IT Intern will work within our information technology department and gain experience related to Desktop Support Analyst / Technician roles. They will assist the IT team primarily with desktop support, bug fixes, and basic system integration projects. This is a full-time internship and will work from our Arlington, MA office Monday – Friday.

Requirements

Must be currently enrolled in either a bachelor's or master's degree program in information technology or a related field.
The ability to work as part of a team is a must.
Must have a valid driver license as local travel might be required.
High degree of end user customer service ability, professionalism, and interpersonal skills.
Capable of asking questions.
Great communication skills are essential.
Detail-oriented; capable of following instructions set forth by the bank’s procedure and process.
Working towards an associate or bachelor’s degree in information technology.

Nice To Haves

Prior working experience in the financial service sector is a plus.
Certification in Windows Operating Systems a plus.

Responsibilities

Assist with Windows 11 project (M365 experience is a plus).
Basic understanding with Windows OS and Office installation.
Coordinated and scheduled with Leader Bank employees for a seamless upgrade process.
Provide hands-on assistance with office move and related projects.
The ability to follow instructions is a must.
Assist with daily IT desktop support as needed.
Responsible for keeping a track of hardware and software inventory