IT Intern | Spring 2026

Brkthru Digital • Raleigh, NC

39d • Remote

About The Position

About Brkthru: Brkthru was founded with a client-centric philosophy in an industry where service is often overlooked. Our mission is to be the preferred partner of local advertisers and agencies, creating and managing successful paid digital media campaigns for local, state, regional and national brands in nearly every B2C and B2B vertical and industry. Our campaigns reach customers on digital devices such as smartphones, tablets, computers and digital TV. We are guided by our core values and we center them in the hiring process and our workday to build teams that exemplify Positive Attitude, Caring, Contribution, Communication, and Trust. Why Brkthru? Brkthru is the leading digital media solutions provider to mid-market agencies and brands. We are a close-knit and highly sophisticated trading team that works in 20+ different digital media platforms. Our client-first philosophy sets us apart, consistently earning us a 90% client satisfaction rating, and equally impressive client retention is proof. We are growing quickly, ranking for the fourth year in-a-row to the Inc. 5000 Fastest Growing Private Companies in America for 2025, 2024, 2023, and 2022. We rank 324 in the Inc. Advertising & Marketing category and outpace some of the biggest agencies in the country. The Opportunity:  At Brkthru, technology drives how we connect, collaborate and grow. This internship offers a chance to see how that happens from the inside. As an IT Intern, you'll support a variety of projects that keep our systems running efficiently and securely. You'll help document key processes, assist with the rollout of new tools like Confluence, and contribute to projects that improve how our teams work across platforms. This internship is a great opportunity to apply your technical knowledge in a professional setting while learning how IT supports a fast-paced, people-centered business.

Requirements

• Currently pursuing a degree in Information Technology, Computer Science, or a related field as a Junior or Senior level student.
• Strong written and verbal communication skills.
• Basic troubleshooting and technical support knowledge.
• Strong organizational skills and attention to detail.
• Eagerness to learn and contribute in a collaborative, fast-moving environment.

Nice To Haves

• Familiarity with Confluence, Microsoft 365, or Google Workspace.
• Ability to dedicate 15-20 hours per week.
• Based in Michigan, Philadelphia, or the Raleigh-Durham area for more direct collaboration with Brkthru's IT team.

Responsibilities

• Provide first-level support by reviewing alerts, troubleshooting HelpDesk tickets, and fielding end-user questions.
• Support the rollout of Confluence, including creating and organizing content, building knowledge base articles, granting user access, and assisting team members as they adopt the system.
• Assist with system organization and documentation, including updating legacy data, auditing shared files, and maintaining IT process and policy records.
• Contribute to communications and training materials for system updates, AI tools like Copilot, and transitions between platforms such as Google Docs and Microsoft 365.
• Help gather and organize technical specs, analytics, and AI use cases to support collaboration with managed service providers and ongoing process improvement projects.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed