IT Intern - Albany, NY

Center for Internet Security

7d•$20 - $25•Onsite

About The Position

The IT Intern is part of our IT department, which resides on the Support Services team and reports to the IT Support Manager. As our IT Intern, you will help end users be successful, secure, and productive using the technology assets provided to them by CIS. This internship will be temporary, working up to 29 hours per week. This role requires on-site work from our Albany, NY headquarters.

Requirements

Enrollment or study in Information Technology, or past experience support IT teams
Be familiar with common PC and Mac hardware and software packages
Excellent interpersonal skills and professional demeanor
Must be authorized to work in the United States

Responsibilities

Provide outstanding customer service to all end users
Ensure security best practices are central to decision making
Troubleshoot hardware, software, and technology issues
Maintain log and/or list of required repairs and maintenance
Categorize and track IT inventory stock
Load and configure all required software including office applications, e-mail, anti-virus, and internet programs
Perform other duties as required including lifting objects of up to 50 lbs.
Other tasks and responsibilities as assigned

Benefits

Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
$500 wellness card for Health Coverage Participants
401(k) with 4% Company Match, vested from the first day of hire
Flexible Spending Account (FSA) & Dependent Care Account (DCA)
Life Insurance
Bonding Leave
Paid Volunteering Program
Bonus eligibility
Paid Time Off (PTO) inclusive of vacation, personal and sick time
Paid Holidays
Wellness Program
Employee Engagement Activities
Professional Development Opportunities
Tuition Reimbursement
Student Loan PayDown Program
Employee Referral program
Employee Assistance Program