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The IT Instructional Technology & Desktop Support Specialist position at the Cornell SC Johnson College of Business is a dual role responsible for providing essential audio-visual support in classrooms and conference rooms, as well as end-user support and maintenance for desktop computing environments. This role is primarily based at the Breazzano Family Center for Business Education but may require flexibility to work at other SC Johnson College of Business locations. The position reports directly to the Associate Director of Instructional & Collaborative Technologies and has a dotted line reporting relationship to the Associate Director of Client Services. The IT department plays a critical role in the success of the College by providing technology and systems that fulfill its mission, enhancing the ability of college personnel to perform their jobs effectively and productively.