IT Infrastructure & Systems Manager

US Sun Solar, LLC•Springfield, MO

3d•$90,000 - $115,000

About The Position

Sun Solar, LLC is a leading provider of residential solar energy solutions, helping homeowners transition to clean, renewable energy while lowering their long-term energy costs. Headquartered in Springfield, Missouri, Sun Solar, LLC has been serving communities across Missouri, Illinois, and surrounding markets with high-quality solar installations, roofing solutions, and energy services. Our team is built on a culture of innovation, collaboration, and customer-first service. We are passionate about empowering homeowners through renewable energy while creating an environment where employees can grow, contribute, and build meaningful careers. As we continue to expand, we are seeking an experienced and motivated IT Manager to oversee and support the company’s technology infrastructure and systems that power our operations, sales teams, and field staff. Position Overview The IT Manager is responsible for managing the organization’s technology infrastructure, network environment, cybersecurity practices, and internal technical support. This role ensures that the company’s technology systems remain secure, reliable, and scalable as the business continues to grow. The IT Manager will oversee hardware, networks, servers, cybersecurity protocols, and key operational platforms including the company’s CRM system. This role also serves as the primary internal resource for employee technical support and technology troubleshooting.

Requirements

Minimum of 5 years of experience in IT administration, infrastructure management, or technology leadership roles
Experience managing network systems, cybersecurity practices, and business software platforms
Microsoft 365 administration
Network infrastructure management
Firewall and endpoint security tools
Server administration and virtualization
Cloud storage and backup systems
Hardware and software troubleshooting

Nice To Haves

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field. Equivalent professional experience may be considered.
Experience supporting multi-location business environments preferred

Responsibilities

IT Infrastructure and Systems Management Manage and maintain company IT infrastructure including servers, networks, workstations, mobile devices, and cloud systems
Ensure technology systems remain secure, reliable, and operational across all company locations
Monitor system performance and proactively address technical issues
Maintain documentation of network architecture, system configurations, and technology assets
Network Administration Manage and monitor company network infrastructure including routers, switches, firewalls, and wireless systems
Ensure secure connectivity for office and remote users
Troubleshoot network performance issues and implement improvements when needed
Cybersecurity and Data Protection Implement and maintain cybersecurity practices to protect company systems and data
Manage endpoint protection, system updates, patch management, and access controls
Monitor for security threats and respond to potential vulnerabilities
CRM and Business Systems Support Administer and maintain the company’s Customer Relationship Management (CRM) platform
Manage user permissions, system access, and technical configurations
Troubleshoot system issues and support integrations with other company platforms
Coordinate with vendors and leadership regarding system updates or improvements
Technical Support and Help Desk Provide technical support to employees experiencing hardware, software, or connectivity issues
Install and configure workstations, laptops, printers, and other technology equipment
Assist employees with system access, troubleshooting, and general technology usage
Vendor and Technology Management Manage relationships with IT vendors, service providers, and technology partners
Coordinate hardware procurement, software licensing, and technology upgrades
Assist with implementation of new technology solutions when needed
Technology Planning and Improvements Identify opportunities to improve operational efficiency through technology
Support leadership in evaluating and implementing new technology systems
Ensure technology infrastructure is scalable to support company growth