IT Infrastructure Specialist - Bilingual(English/Korean)
Woongjin•Baton Rouge, LA
2d
About The Position
Provide day-to-day IT support for office and on-site users (PCs, laptops, printers, peripherals) Set up and maintain office IT environments, including new hire onboarding and equipment deployment Troubleshoot hardware, software, and basic network issues Support Microsoft 365, email accounts, and user access management Coordinate with external IT vendors or headquarters IT team as needed Maintain IT asset inventory and basic documentation
Requirements
- 3+ years of experience in IT administration or IT support roles
- Hands-on experience with office IT environments and end-user support
- Familiarity with Windows OS and basic networking concepts
- Bilingual in Korean and English (required)
Nice To Haves
- Bachelor’s degree preferred
Responsibilities
- Provide day-to-day IT support for office and on-site users (PCs, laptops, printers, peripherals)
- Set up and maintain office IT environments, including new hire onboarding and equipment deployment
- Troubleshoot hardware, software, and basic network issues
- Support Microsoft 365, email accounts, and user access management
- Coordinate with external IT vendors or headquarters IT team as needed
- Maintain IT asset inventory and basic documentation
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid Sick hours
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
