IT Infrastructure Process/Tech Lead

Arconic•Pittsburgh, PA

16h

About The Position

Architect & design backup, recovery, storage, and monitoring solutions for Arconic IT Ensure backup solutions meet RPO/RTO SLA for all workloads Conduct research on emerging technologies in support of infrastructure development efforts and recommend technologies that will increase cost effectiveness, infrastructure flexibility, and scalability Develop, document, make recommendations, and communicate plans for investing in IT infrastructure, including analysis of cost reduction opportunities Participate in proof-of-concept tests to assist in defining technology direction and enabling business strategy Communicate and validate program architecture with Infrastructure Team, Project Management Office, and other organizational teams Perform end-to-end technical design, develop infrastructure blueprints for the implementation of new solutions, create impact analyses, and design modifications to existing systems to support new solutions Maintain a common documentation library of standardized procedures and configurations Provide top level of support for incidents and problems in designated areas of expertise Facilitate IT/OT integration efforts Responsibilities In this role, you will: Design and develop a scalable IT infrastructure solution for server backups, OR/DR, storage and monitoring for Arconic sites Take part in IT strategic planning activities that reflect the future vision of the organization Introduce cost-effective best practices related to the needs of the business needs of the organization Make sure process are aligned to ITSM practices and participate in process definition and review efforts Research and recommend solutions that circumvent potential technical issues Provide high levels of customer service as it pertains to enterprise infrastructure Review and document key performance metrics and indicators to ensure high performance of IT service delivery systems Take charge of backup, monitoring and infrastructure technology services IT service vendor management, conduct timely meetings with assigned vendors, make sure agreed SLAs are met. Plan, design, and manage infrastructure technologies that can support complex and heterogeneous IT infrastructure while working standardization and automation opportunities Create and document proper installation and configuration procedures Participate in DR testing and BCP efforts Work with Arconic OT and site locations as needed

Requirements

Bachelor’s degree in computer science, business, math, or related subjects
Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S> person as a U.S> citizen, U.S> Permanent Resident (i.e. ‘Green Card Holder), Political Asylee, or Refugee.

Nice To Haves

MCSE/RHEL/EMC certification
5 years minimum experience in a similar role.
Experience on HCI (Dell VxRAIL), EMC Data domain Management and Commvault
Experience on managing infrastructure for Varonis SaaS Implementation.
Experience of running and managing IT Infrastructure projects.

Responsibilities

Design and develop a scalable IT infrastructure solution for server backups, OR/DR, storage and monitoring for Arconic sites
Take part in IT strategic planning activities that reflect the future vision of the organization
Introduce cost-effective best practices related to the needs of the business needs of the organization
Make sure process are aligned to ITSM practices and participate in process definition and review efforts
Research and recommend solutions that circumvent potential technical issues
Provide high levels of customer service as it pertains to enterprise infrastructure
Review and document key performance metrics and indicators to ensure high performance of IT service delivery systems
Take charge of backup, monitoring and infrastructure technology services IT service vendor management, conduct timely meetings with assigned vendors, make sure agreed SLAs are met.
Plan, design, and manage infrastructure technologies that can support complex and heterogeneous IT infrastructure while working standardization and automation opportunities
Create and document proper installation and configuration procedures
Participate in DR testing and BCP efforts
Work with Arconic OT and site locations as needed