IT Infrastructure Manager

DaBella•Austin, TX

1d•Onsite

About The Position

Since 2011, DaBella has grown to become one of the largest home improvement services companies in the United States, currently with 60 branches in 20 states. The company continues its rapid expansion to benefit more homeowners and strives to provide the best customer experience and environment for its growing workforce. The IT Infrastructure Manager is a driving force behind the reliability, performance, and security of the company’s technological backbone. This role involves leading a skilled team of Network, Security, and Systems Administrators, along with external partners, to design, maintain, and optimize enterprise infrastructure. The manager's leadership and project management expertise are crucial for transforming systems and processes, ensuring smooth operations across cloud environments, networks, servers, and user endpoints. The position requires balancing strategic planning with hands-on technical work to convert complex challenges into actionable results.

Requirements

5+ years of experience in IT Infrastructure, Systems, or Network Administration
2+ year leading or supervising technical teams
Strong knowledge of IT infrastructure, networking and cloud platforms
Windows OS, Active Directory, Entra/Azure AD, and Azure
Excellent project management, communication, and organizational skills
High standards for integrity, confidentiality, and meeting deadlines
Proven ability to create SOPs and documentation independently
A strong customer-service mindset with a knack for translating tech into results

Nice To Haves

Relevant certifications (CISSP, CCNP, MCSE, Azure Solutions Architect) are a plus

Responsibilities

Manage and mentor the IT Infrastructure team, fostering collaboration, technical growth, and accountability.
Plan and execute infrastructure initiatives that improve uptime, security, and user experience.
Lead the design, implementation, and optimization of enterprise IT infrastructure, spanning networking, cloud services, and server systems.
Develop and maintain IT infrastructure best practices, policies, and SOPs to ensure operational excellence, data integrity, and compliance.
Oversee lifecycle management of network, cloud, and server systems, including monitoring, maintenance, and performance tuning.
Implement and test Business Continuity and Disaster Recovery plans, ensuring rapid recovery and minimal business disruption.
Collaborate with cross-functional teams to support business growth, office expansions, and technology initiatives.
Manage and administer Windows servers, Active Directory, and Office 365, leveraging automation tools such as PowerShell, Python, or Ansible.
Stay current with industry trends and emerging technologies, recommending and implementing innovations to enhance system reliability and security.

Benefits

Medical, Dental, and Vision
Health Savings Account (HSA)
Company Sponsored Life Insurance
Supplemental Life Insurance
Long-term and short-term disability
Accident protection
Employee assistance program - access to counseling services and other tools to improve work/family/life balance
Pet Insurance for your furry family member
401k plan
UHC Rewards
Rally Health
One Pass Select (gym membership subscription)
VPTO (Volunteer paid time off) year-round incentives to give back to your local community
Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
Relocation opportunities to other branches across the nation
80 hours of Paid Time Off annually with incremental increases
6 paid holidays during a calendar year effective day one of employment