The IT Infrastructure Manager is responsible for the strategic leadership, operational management, and continuous improvement of the organization’s IT infrastructure. Reporting directly to the Director of Information Technology, this role oversees the IT Systems Administration and Helpdesk teams, manages the relationship and performance of the Managed Service Provider (MSP), and ensures the reliability, security, and scalability of all IT infrastructure systems. The IT Infrastructure Manager will drive technology initiatives, enforce best practices, and ensure compliance with regulatory and industry standards.