IT Infrastructure Intern

Tandem Diabetes Care

3d•$25 - $31•Onsite

About The Position

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: The IT Infrastructure Intern will have the opportunity to work directly with our Modern Workplace & Productivity Team, Network, and on prem Infrastructure Teams. This role will be introduced to cloud & on prem technology ranging from Microsoft 365, Azure, Copilot, Atlassian, OKTA, Fortinet, HPE, Nutanix, and other Infrastructure Tools.

Requirements

Excellent organizational skills with the ability to seamlessly prioritize multiple tasks.
Experience with Microsoft 365; including Copilot and Azure
Interest in understanding key business process and analyzing where automation can alleviate bottlenecks and pain points.
Scripting skills using Power Shell, Python, and/or BASH.
Basic understanding of networking fundamentals; TCP/IP, DNS, VLANs, Firewalls.
Familiarity with Windows Server and/or Linux Fundamentals.
Exposure to virtualization concepts in Nutanix or Hyper-V.
Ability to present ideas and solutions to technical problems to both technical and non-technical employees.
Excellent customer service and troubleshooting skills.
Ability to work effectively in a team environment.
Detail oriented with ability to work in fast-paced environment.
Ability to read and understand technical manuals and software licensing agreements.
High School Diploma
Currently pursuing a degree in Computer Science, Information Technology, or a related field

Nice To Haves

6 months experience in a Service Desk or IT Support Position, preferred but not required.
6 months experience in a customer service role, preferred but not required

Responsibilities

Assists with basic Active Directory and Microsoft Entra ID administration.
Documents key business processes and analyzes where automation can assist.
Assists with Azure RBAC controls, M365 Groups, and Subscriptions
Provides data gathering and analysis from key systems and presents to management.
Asset Management and E-Waste Activities; including Storage & Data Center Cleanup Efforts.
Engages with Cyber Security Team on key OKTA project and Employee Experience initiatives.
Network and Infrastructure Monitoring and Report Build Out.
Firewall Policy review and Security Profile Standardization Efforts.
Ensures compliance with company policies, including Privacy/HIPAA, and other legal and regulatory requirements.
Performs other duties as assigned.