IT Incident Manager - On Prem
Premier America Credit Union•Los Angeles, CA
391d•$116,000 - $116,000
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About The Position
The IT Incident Manager - On Prem at Premier America Credit Union is responsible for overseeing and managing incidents that disrupt IT services, ensuring quick resolution and minimal impact on business operations. This role involves collaboration with various IT support levels to escalate issues and maintain effective communication throughout incidents. The Incident Manager will also lead the Change and Release Management process, assist in disaster recovery operations, and identify opportunities for process improvement.
