IT Implementation & Deployment Technician

MIS Solutions • Sycamore Township, OH

19h • $40,000 - $45,000 • Onsite

About The Position

MIS Solutions is a growing Managed IT Services Provider (MSP) supporting approximately 100 managed partners across a wide range of industries. We specialize in delivering reliable, secure, and scalable IT solutions while maintaining a strong focus on customer service and long-term partnerships.
We are seeking a skilled and motivated IT Implementation and Deployment Technician to join our team. This role plays a critical part in staging and implementing hardware with a white-glove approach. The ideal candidate is comfortable working in a fast-paced MSP environment, managing multiple client systems, and solving complex technical challenges.
The IT Implementation & Deployment Technician is responsible for staging, configuring, and deploying client hardware and endpoints in alignment with managed service standards. This role supports multiple client environments and ensures consistent, secure, and scalable device implementations. The technician works closely with project managers, service desk team leaders, and Partner point of contacts (POC) to deliver seamless onboarding, refresh, and replacement deployments.

Requirements

• 1–3 years experience in an MSP or multi-client IT environment preferred.
• Strong knowledge of Windows 10/11 deployment and configuration.
• Experience with Microsoft 365, Azure AD, and endpoint management.
• Familiarity with RMM and PSA tools.
• Understanding of networking fundamentals (DNS, DHCP, VLAN basics, VPN).
• Strong documentation habits and attention to detail.
• Customer-service mindset with professional communication skills.
• Ability to lift and transport equipment (up to 50 lbs).
• Valid driver's license and reliable transportation (for on-site deployments).

Responsibilities

• Device Staging & Asset Management
• Client-Specific Configuration
• Quality Control & Standardization
• On-Site & Remote Deployment
• Documentation & Communication

Benefits

• Full medical benefits
• Life insurance coverage
• Retirement plan
• Paid time off
• Certification bonuses to support professional growth
• Employee of the Month bonus
• Birthday celebrations
• Complimentary snacks and beverages
• Monthly cookouts or catered lunches
• Quarterly offsite team-building events
• Annual holiday party with bonuses
• Access to a wide range of employee discounts
• Monthly vehicle stipend (no mileage tracking required)
• Monthly cell phone stipend

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed