IT/Hotel Maintenance Technician

Sea Palms•St Simons Island, GA

About The Position

The IT/Hotel Maintenance Technician is responsible for the general maintenance and repairs in guest rooms, meeting spaces, back of the house and front of the house areas. This role will be given an additional emphasis over the hotel's information technology systems. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Requirements

Two years of progressive experience in hotels, working in construction, general maintenance or related fields preferred
Prior knowledge and usage of door lock system, construction related tools and equipment
Laundry room, kitchen equipment and overall hotel equipment repair experience
Minimum High school diploma, GED or equivalent

Nice To Haves

Experience using Quore or other Hotel Maintenance related applications
Experience with brand standards a plus
Current certifications as required by Federal, State or Local governing agents pertaining to trade requirements (HVAC, Pool Operation, etc)

Responsibilities

Adhere to all work order policies and procedures
Install, configure, and maintain some hotel IT systems, including networks, computers, printers, and phone systems.
Strong technical knowledge of hardware, software, networks, and common hospitality systems.
Provide troubleshooting and support to hotel staff and guests for a variety of technical issues, including internet access and software applications
Maintain and repair all equipment in laundry, kitchen, guestrooms, events areas, restaurants, offices, and public spaces
Contacts Chief Engineer and coordinates with vendors for repairs needing professional expertise
Repair air conditioning, refrigeration, plumbing and electrical fixtures to manufacturer’s specifications
Maintain work areas clean and organized
Maintain and repair carpets, wall coverings, furniture, painted surfaces and appliances
Change burned out light bulbs and make other cosmetic repairs as assigned
Complete interior and exterior detailed cleaning assignments as needed
Maintain chemical levels in automatic mechanical systems
Maintain carts and proper storage and inventory of all supplies
Repair irrigation or sprinkler systems, remove and install water heaters
Report any unsafe conditions immediately
Respond to employee emergency situations using information contained in M.S.D. sheets
Participate in all inspections of life-safety systems including extinguishers smoke alarms etc. to maintain proper safety standards
Follow the Preventative Maintenance program
Handle guestroom maintenance requests in a timely and efficient manner
Maintain files of and be familiar with all operational manuals and warranty agreements for equipment
Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings
Attend monthly all-employee meetings and any other functions required by management
Attend fire drills and trainings
Maintain key controls
Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation

Benefits

comprehensive Medical/Dental/Vision benefits
401K
a generous PTO program
the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company

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