IT Helpdesk Support Specialist (L1)
Infogain•Dallas, TX
433d
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About The Position
The IT Helpdesk Support Specialist (L1) will provide first-level support for a Dallas-based company, assisting users via phone, chat, and email. This role involves troubleshooting hardware and software issues, logging service tickets, and ensuring customer satisfaction while maintaining a high level of service in a fast-paced environment.
