Infogain-posted about 1 year ago
Full-time • Entry Level
Dallas, TX
11-50 employees
Professional, Scientific, and Technical Services

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The IT Helpdesk Support Specialist (L1) will provide first-level support for a Dallas-based company, assisting users via phone, chat, and email. This role involves troubleshooting hardware and software issues, logging service tickets, and ensuring customer satisfaction while maintaining a high level of service in a fast-paced environment.

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