IT Helpdesk Intern

OceanaWashington, DC
287d$20 - $22Remote

About The Position

If you are looking to make a difference in the world and have a passion for protecting and restoring the abundance of the Oceans, then this might be the place for you. Oceana's IT department is looking for someone to assist with day-to-day computer support and provide Tier I global support to ensure user needs are being met. This position reports to the Director, IT Infrastructure while assisting the IT Team with Tier I tasks including, but not limited to: Workstation setup, new employee orientations, conference room set up, printer troubleshooting, laptop re-imaging, software installation, password reset and creating user guides. The IT Helpdesk Intern will receive constant hands-on training and experience to perform their job responsibilities. This is a 6-month paid internship based in Washington, DC.

Requirements

  • Anticipating or recently received a bachelor's degree in the IT field
  • Certification program in IT or Cybersecurity
  • Resourcefulness
  • Action oriented
  • Instills trust
  • Customer focused
  • Easily adapts to technology changes

Responsibilities

  • Assist with day-to-day computer support
  • Provide Tier I global support
  • Workstation setup
  • New employee orientations
  • Conference room set up
  • Printer troubleshooting
  • Laptop re-imaging
  • Software installation
  • Password reset
  • Creating user guides

Benefits

  • Paid internship
  • Hands-on training and experience

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What This Job Offers

Career Level

Intern

Industry

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

Education Level

Bachelor's degree

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