IT Help Desk Technician
Pc Pros•Wellington, FL
454d•$31,200 - $35,360•Onsite
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About The Position
The IT Help Desk Technician is responsible for diagnosing and troubleshooting software and hardware incidents reported by customers. This role requires strong knowledge in troubleshooting, networking, and operating systems, along with the ability to learn new technologies quickly. The technician will interact with end users, channel partners, and third-party vendors to resolve technical issues, while also maintaining knowledge content and proactively assisting customers to avoid future problems.
