IT Help Desk Technician
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About The Position
Avionté Software is the leading provider of technology and service solutions to the staffing industry. Avionté products and services help over 550 staffing agencies manage operations across their entire recruitment and client processes. Avionté has been growing revenue steadily at more than 25% per year. Avionté products and services are used across the United States and into Canada. The IT Helpdesk Technician serves as the primary technical support interface for all internal staff, delivering comprehensive endpoint management and technical assistance across hybrid and remote work environments. This role encompasses the deployment, configuration, and maintenance of devices through Microsoft Intune and enterprise management platforms while ensuring security compliance and optimal performance. The position requires proficient troubleshooting across multiple channels (ITSM ticketing, Teams, phone, remote tools) and expertise in supporting both on-premises infrastructure and multi-cloud environments (AWS/Azure).
