IT Help Desk Technician - Level 1
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About The Position
Lighthouse Autism Center (LAC) is a leading provider of center-based Applied Behavior Analysis (ABA) therapy for children with autism. Our team of compassionate professionals is driven by one common goal — to bring the highest quality therapy services to the communities we serve. With a focus on clinical excellence, innovative technologies, and a supportive culture, we empower our staff and the families we work with every day. As we continue to grow across the Midwest and beyond, we are looking for dedicated individuals to join us in our mission to be a beacon of hope for every child and family we serve. The IT Helpdesk Tier 1 Technician provides front-line support for technical issues and ensures timely resolution of user concerns. This entry-level position serves as the first point of contact for IT-related problems and escalates unresolved issues as necessary. The technician supports a variety of devices, applications, and services used throughout the organization’s centers and corporate offices.
