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The IT Help Desk Support Specialist at Client Solution Architects (CSA) will provide essential support to the Commander, Navy Installations Command (CNIC) at the Washington Navy Yard. This role involves installation, maintenance, and troubleshooting of various IT equipment, including personal computers, printers, and mobile devices. The specialist will ensure effective operation of desktop operating systems, assist users with network connectivity, and manage IT asset inventory for over 750 users. The position requires a proactive approach to problem-solving and a commitment to maintaining high standards of service delivery.