IT Help Desk Support Specialist 1

America's Car-Mart•Rogers, AR

About The Position

Are you passionate about technology and enjoy solving problems? America’s CAR-MART, Inc. is looking for an Help Desk Support Specialist 1 to join our team! This is an exciting opportunity to develop your skills while supporting and maintaining critical infrastructure components that help drive our business.

Requirements

Associate’s degree (A.A.) or equivalent from a two-year college or technical school.
Six months to one year of related experience and/or training.
Equivalent combinations of education and experience are also welcome!
The ideal candidate needs to be self motivated, ability to follow directions and be dependable.
Employment is contingent upon your pre-employment background review, drug test, satisfactory MVR, and any state or local requirements for necessary licensure, as applicable

Responsibilities

Apply your knowledge in three or more of the following areas: PC setup and troubleshooting, Networking, Software deployment, Security systems (alarms and DVRs), Shoretel phone systems, IP phone technology, Virtual Machine (VM) environments
Participate in team projects to improve and enhance our systems.
Ensure compliance with company policies, mission, vision, and ethical standards.
Complete daily tasks efficiently to meet deadlines.
Take on additional duties as assigned by your manager.

Benefits

401(k) Retirement Plan: Secure your future with access to our 401(k) program, including employer contributions
Stock Purchase Plan: Purchase company stock at a discounted rate, making it easier to become an invested partner in the company’s success.
Health Insurance: Comprehensive medical coverage to keep you and your family healthy.
Dental & Vision Insurance: Care for your smile and vision needs.
Life Insurance: Protect your loved ones with company-provided coverage.
Disability Insurance: Financial support during unforeseen circumstances.
Supplemental Benefits: Options for Critical Illness, Accident, and Hospital Indemnity coverage.
Paid Time Off: Enjoy well-deserved rest and relaxation.
Paid Holidays: Celebrate special days with your loved ones.
Employee Assistance Program (EAP): Access confidential support for personal and professional challenges through ENI, including counseling services, financial and legal consultations, health advocacy, work-life resources, and wellness programs.