IT Help Desk Summer Intern

South Burlington School District•South Burlington, VT

About The Position

At South Burlington School District, we believe in supporting the whole employee—inside and outside the workplace. We offer a comprehensive benefits package that includes amazing, competitively priced health insurance, dental coverage, sick time, professional time and other leaves. Additionally, we offer a robust retirement plan which for educators is through VT State Teachers Retirement; and for other staff consists of a 403b plan with up to 6% provided by the district. Employees may also enjoy professional development opportunities, tuition reimbursement, wellness initiatives, Employee Assistance Programs and meaningful work that directly impacts student success and community growth. Position Summary : Assists with IT Help Desk assigned tasks.

Requirements

High School diploma or general education degree (GED) is preferred.
Associates’ Degree or equivalent in technology is helpful.
Demonstrated experience and/or training in software, hardware, multimedia presentation tools and other technology related information is essential.
Some experienced in customer service preferred.
Demonstrates knowledge, competence and skills in information technology.
Demonstrates technical competencies in building-based hardware and software including but not limited to: multimedia equipment (LCD projectors, SmartBoards, scanners, digital camcorders, and cameras) all Microsoft Office Suite applications.

Responsibilities

Maintains a log of incoming and outgoing equipment.
May assist with other inventory assignments.
Inspects and facilitates device repair.
Images computers and updates software, such as but not limited to Chrome.
Installing new software and upgrading technology
Travels to District locations to verify functionality of classroom technology; reconnects as needed.
Reports issues to supervisor.
Performs other duties as assigned.