SCI with Polygraph

General Dynamics Information Technology•International Falls, MN

41d•$43 - $58•Onsite

About The Position

Seize your opportunity to make a personal impact as a Help Desk Technician supporting our Intel Customer in Alice Springs, Australia. GDIT is your place to make meaningful contributions to challenging projects, build your skills, and grow a rewarding career. HOW YOU WILL MAKE AN IMPACT Installs, modifies, and repairs computer hardware and software both in person and using remote access tools Provides end-user software and hardware troubleshooting Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions Administers e-mail, Microsoft office, etc. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure Maintains current knowledge of relevant technology as assigned May coach and provide guidance to less-experienced professionals WHAT YOU’LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician IV must have: Education: AA/AS degree or equivalent technical training, certification(s) or experience Experience: 5+ years of related experience Certification: Candidate must possess an appropriate and current DoD 8570/8140 Information Assurance Technical (IAT) Certification to be considered for employment. CompTIA Security+ CE Certification is the preferred certification. Security Clearance Level: Active TS/SCI with Polygraph is required. GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely hourly rate for this position is between $42.50 - $57.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Total compensation for international positions varies by tax, social security, and immigration statuses, as well as location. Generally, an international assignment may include allowances, premium uplifts, and/or relocation or transportation benefits, above base salary range noted.

Requirements

AA/AS degree or equivalent technical training, certification(s) or experience
5+ years of related experience
Candidate must possess an appropriate and current DoD 8570/8140 Information Assurance Technical (IAT) Certification to be considered for employment.
Active TS/SCI with Polygraph is required.
US Citizenship Required

Nice To Haves

CompTIA Security+ CE Certification is the preferred certification.

Responsibilities

Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
Provides end-user software and hardware troubleshooting
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Administers e-mail, Microsoft office, etc.
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Maintains current knowledge of relevant technology as assigned
May coach and provide guidance to less-experienced professionals