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The main purpose of this position is to oversee functions related to design, development, implementation of software enhancements and modifications associated with the Child Support Management System (CSMS). The CSMS is a large-scale multimillion-dollar cloud based system. The functions of this position include performing functional analysis, recommending solutions and participating on workgroups that impact the ongoing design, development, implementation and maintenance of CSMS. The position supports local and central office end users to ensure that system software development meet the needs of the Child Support Administration. In addition, the position supervises staff that provides design and development, document generation and system support services.