IT Field Tech

Waste Connections

7d•$70,000•Onsite

About The Position

Waste Connections hasan immediate opening out of our Rosemount, MN office for an IT Field Technician supporting our sites in Minnesota PAY: $70,000 + Bonus opportunity WHY YOU NEED TO JOIN US: CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important. INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees. This position will be responsible for supporting users and resolving a wide variety of I.T. related issues. This position requires you to be the face of I.T. installing, configuring, or maintaining core Waste Connections software applications and systems. Deploying new software releases and patches, PC hardware, Network – routers and switches, Audio / Video and working as a telecom project manager. This fast-paced position requires strong time management skills and a nimble mindset. A hospitable personality is a must with a desire to learn.

Requirements

Coverage of field locations, multiple sites across the state. will require up to 50% travel of your work schedule including overnight stays.
Must have reliablle transportation.
Demonstrated proficiency in at least four of the following areas: Windows 10/11 WYSE Winterms Citrix Server Telecom and Voip phones AV – conference rooms and TVs Printers / PC laptop / desktop support Cisco / Meraki routers / General Networking
Strong communications skills a must
Strong customer service and time management skills

Nice To Haves

Bachelor’s Degree in Computer Science OR related field experience
2 years or more of Network Administration OR willing to learn.
Experience working with Microsoft O365 and Office Applications
Independent worker with the ability to manage multiple projects simultaneously.

Responsibilities

Provide tier 1 and 2 level support for workstations, including handling after hour calls as assigned.
Installation, configuration and troubleshooting of TCP/IP networking
Configuration and troubleshooting of Microsoft Office Suite, PC and Laptop hardware configuration and troubleshooting
Maintain phone systems at multiple locations
Microsoft windows end user configuration (profiles, printers, application configuration)
Cisco router installation and configuration
iPad, iPhone / Android device configuration, troubleshooting, and repair