IT Field Support Technician_San Jose
Gr8ttek, LLC•San Jose, CA
•Onsite
About The Position
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor, the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. The position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Requirements
- Typically requires technical school certification or equivalent and 1-2 years of relevant experience
- Ability to drive yourself to client locations
- Ability to lift and or move various computer equipment up to 50 lbs.
- Valid driver’s license
- Reliable transportation with valid registration and adequate insurance
- Must own a basic repair tool kit
- Communicating clearly in written and verbal form
- Possess excellent customer service skills
Responsibilities
- Providing customer break fix support for designated equipment
- Accepting and delivery of all service calls assigned
- Completing all administrative tasks associated with each call
- Responsible for control and return of assets and inventory
- Other duties may be assigned to meet business needs
- May provide functional guidance to colleagues
Benefits
- $40 per call
- $5 per call per diem
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
