IT Field Support Technician

Mercer University • Macon, GA

131d • $10

About The Position

The IT Field Support Technician is responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for faculty and staff but may also include answering phone calls and emails. Candidates must have computer support experience and knowledge, along with prior customer service experience preferred. Excellent written and verbal communication skills, as well as proven analytical and problem-solving skills, are essential. The role requires the ability to carry up to 25 lbs. for short distances. Candidates without computer experience will not be considered for this position.

Requirements

• Computer support experience and knowledge
• Prior customer service experience preferred
• Excellent written and verbal communication skills
• Proven analytical and problem-solving skills
• Ability to carry up to 25 lbs. for short distances

Responsibilities

• Installation of computer hardware and software
• Maintenance and support of computer systems
• On-site support for faculty and staff
• Answering phone calls and emails related to IT support

Benefits

• Valuable work experience
• Building transferable skills
• Financial rewards from on-campus employment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed