IT Field Support Specialist (Imaging)

T-Rex SolutionsColumbia, MD
80d$80,000 - $100,000

About The Position

Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared IT Field Support Specialist to join our dynamic team in the Columbia, MD area.

Requirements

  • Minimum education and experience level: High school/GED and four (4) years of experience AND 8570 Certification.
  • Preferred Security +.
  • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
  • Well-versed in installing windows, software, applications, antivirus and patches.
  • Demonstrated ability to read and understand technical manuals and schematics.
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
  • Able to manage time and priorities effectively.
  • Able to work efficiently with minimal supervision.
  • Proficient in working with end-users remotely.
  • Demonstrated expertise in Microsoft Windows 7 and 10.
  • Familiar with Active Directory security and policies.
  • Excellent analytical and problem solving skills.
  • Outstanding communication skills to relate with team members and support workers.
  • Must be able to drive a company vehicle and lift 50 lbs.
  • Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.
  • Active TS/SCI w/ FSP.

Responsibilities

  • Utilizes MDT servers to deploy latest computer image to new and recycled computers.
  • Fulfills equipment requests for newly imaged workstations according to daily work priorities.
  • Configures computers, communications devices and peripheral equipment.
  • Trains site personnel in proper use of imaging tools.
  • Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.
  • Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling.
  • Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems.
  • Ensures image benches are operational. If operational status is lost alert proper management team.

Benefits

  • PTO available to use immediately upon joining (prorated based on start date).
  • Paid parental leave.
  • Individual and family health, vision, and dental benefits.
  • Annual budget for training, professional development and tuition reimbursement.
  • 401(k) plan with company match fully vested after 60 days of employment.
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