IT Field Services Specialist - Full Time, Days (SCH License)
About The Position
The IT Field Services Specialist is responsible for providing on-site and remote technical support to end-users, troubleshooting hardware and software issues, installing and configuring IT equipment, and ensuring optimal system performance. This role requires strong technical skills, customer service excellence, and the ability to work independently in diverse environments. Prospect Medical Holdings' ability to deliver quality, compassionate care during the unprecedented pandemic affirms the original vision of its founders. This is the fulfillment of the hopes Prospect’s founders had for the company, and proof that a clear vision, an insightful operating model, and a commitment to communities and our employees, born in the past, remains the way of the future. Every day, our more than 11,000 affiliated physicians and 18,000 employees at 17 hospitals, 165 outpatient centers and 28 medical groups provide nationally recognized care in six states. Our comprehensive network of quality healthcare services is designed to offer our patients and 600,000 members highly coordinated, personalized care tailored to the unique needs of each community we serve—many of which provide essential medical services to underserved communities as safety-net hospitals.
Requirements
- strong technical skills
- customer service excellence
- ability to work independently in diverse environments
Responsibilities
- providing on-site and remote technical support to end-users
- troubleshooting hardware and software issues
- installing and configuring IT equipment
- ensuring optimal system performance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
