IT Facilities Infrastructure Engineer

Puget Sound Energy • Redmond, WA

106d • $75,200 - $132,100

About The Position

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE's IT Infrastructure team is looking for qualified candidates to fill an open IT Facilities Infrastructure Engineer position! Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. This job is considered 'safety sensitive' as defined in RCW 49.44.240 and is subject to pre-employment drug screening that includes screening for the presence of marijuana and marijuana metabolites.

Requirements

• Two (2) year degree or certification in a technology-related field or equivalent combination of education, work experience or relevant military experience, and at least one (1) year of experience in related field
• Solid experience working in Data Centers and/or Communication Rooms and/or IT infrastructure for Facilities
• Solid experience working with IT infrastructure and hardware in Data Centers and/or Communication Rooms and Facilities and/or DC Plant
• Solid power knowledge related to Infrastructure Facilities
• Solid cooling knowledge related to Infrastructure Facilities
• Solid experience in Data Center and/or Communication Room and DC Plant system monitoring
• Solid experience in Cable and Wire Management
• Solid experience in Audio Visual/conference room technology
• Solid experience with participating in projects in a cross-functional environment
• Must possess excellent organizational skills and demonstrate attention to detail in documentation
• Self-driven and comfortable bringing ideas to the table
• Good teamwork and written and oral communication skills

Nice To Haves

• Undergraduate degree
• Customer centric focus with demonstrated ability to apply insights to meet customer technology needs and improve IT maturity
• Proven experience working independently and/or in a team environments to deliver on initiatives
• Demonstrated ability to drive for results to deliver against commitments
• Growth mindset to rapidly learn new skills and be able to collaborate to deliver creative IT solutions
• Solid verbal and written communications skills; ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding
• Solid knowledge of Information Technology Information Library - ITIL Process/Service Management
• Solid knowledge of Data Center design best practices
• Solid knowledge of I-Triple E industry standards
• Solid knowledge of BICSI standards
• Solid knowledge in Cable Management
• Solid knowledge in DC Plant design best practices
• Solid experience in CAD drawings
• SharePoint
• Microsoft Office products
• Remedy or other Service Management tool
• Lync
• NERC Security Standards

Responsibilities

• Provides standard document template for Data Centers, Communication Room, DC Plant and IT infrastructure for PSE Facilities as-builts
• Determines requirements and provides design for generator and UPS systems
• Designs and provides documentation of Telecom room rack and equipment assignments
• Implements Data Center, Communication Room, DC Plant and IT infrastructure for PSE Facility standard according to established plans, designs for room layouts including network, voice drops, racks, power, battery, UPS, cabling, wiring, space, cooling and AV/conference room technology
• Implements less complex technology solutions
• Serves as a skilled technical resource for technologies which may span the enterprise
• Participates in complex troubleshooting efforts and root cause analysis
• Works with various vendors to maintain equipment including firmware, service packs, security patches, etc.
• Applies defined technology solutions to requirements and has an understanding of some infrastructure architectures
• Implements new systems, tools, and techniques
• Advises on selection of technology purchases
• Understands and follows standards, guidelines, and policies for the use and integration of technology
• Participates in capacity planning, system installations, upgrades, and other maintenance activities for enterprise and departmental systems
• Reviews the environment and proactively implements changes to reduce problems and work stoppage
• Analyzes performance indicators for system components
• Changes system software and parameters to ensure maximum system operating efficiency and availability as directed
• Updates/creates system documentation that may affect multiple teams
• Provides input to improve relationships with business partners and vendors
• Effectively manages day-to-day relationships with professional peers and other team members
• Works with IT personnel across all segments
• Estimates resources and costs for small to medium projects
• Operates under moderate direction
• Performs other duties as assigned

Benefits

• Medical, dental, vision, basic life, and short- and long-term disability insurance
• Voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP)
• 401(k) investment option and a cash balance retirement plan
• Paid Time Off (PTO) and Paid Holidays throughout the calendar year
• Annual goals based incentive bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees