IT Extern - IT Business Operations
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About The Position
This position involves providing support for troubleshooting hardware and software issues across various devices, including desktops, laptops, and mobile equipment. The role requires assisting with the installation, configuration, and maintenance of IT systems and peripherals, ensuring timely responses to help desk tickets, and escalating issues as necessary. Routine maintenance tasks such as updates and system backups will also be part of the responsibilities. Documentation of technical issues, solutions, and system configurations is essential, along with collaboration with team members to ensure seamless IT operations and user satisfaction. Adherence to established IT policies and procedures to maintain security and compliance standards is expected, along with performing all other related IT duties as assigned.
