IT Enterprise System Administrator II

University of Iowa-posted 3 months ago
$103,793 - $121,346/Yr
Full-time
North Liberty, IA
Educational Services
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

The IT Enterprise System Administrator II will maintain the Jack Henry core platform to ensure high availability, proper security while adding flexible integration with other systems. Additionally, the position will be primarily responsible for workflow automations (OpCon). GreenState's Information Technology department adheres to the corporate values and acts as a business partner who understands the needs of the business, enables business units to meet strategic objectives through technology, and provides employees and members with quality technology platforms that are always available, always relevant, and always scalable.

  • Maintain the Jack Henry core system by tracking server activity, performing upgrades of software, maintaining computer hardware, addressing technical issues, and improving efficiency by evaluating system functions.
  • Work during off hours on system upgrades and fixes to reduce impact on business.
  • Facilitate business continuity tests and recovery objectives in the event of a disaster.
  • Manage the vendor relationship as it pertains to the core system.
  • Serve as liaison between end users and development (technical and non-technical) during all phases of the product lifecycle.
  • Work closely with third-party vendors to ensure problem resolution, or successful software or hardware implementation.
  • Responsible for application configuration, patching, and release management.
  • Perform daily, monthly, quarterly, and yearend production activities that include application upgrades and maintenance.
  • Identify, promote, and evaluate idea driven solutions and innovations.
  • Facilitate business process changes for greater efficiency and improvement.
  • Plan, conduct, direct, and perform project need analysis, managing the delivery of solutions from conception to implementation.
  • Define specifications and workflow models for product development.
  • Prepare scope, work-effort, and cost estimates.
  • Work with current and potential vendors to evaluate, implement, address, and coordinate new hardware & software, releases, patches, regulatory compliance and serve as the point of escalation during outages or periods of degraded software performance.
  • Perform configuration changes to production applications.
  • Execute and facilitate periodic testing and implementation of contingency plans to ensure availability of applications in case of system failure.
  • Assist in preparation and testing of annual disaster recovery.
  • Act as the point of contact for business units in solving serious software and usability problems.
  • Document procedures in a manner such that future deployments and redeployments are repeatable.
  • Perform general administrative functions, vendor due diligence, documentation, maintenance of vendor records, and processing invoices.
  • Contribute technical knowledge and understanding of applications to training programs, support documentation, and operating procedures.
  • Adhere to the change management process for all changes made to system components by creating specifications in a manner that allows for notification to affected parties and recovery from the change in the event it is necessary.
  • Assist in training of new employees.
  • Provide back up for team members where needed.
  • Perform other duties as assigned.
  • College degree in relevant field or equivalent work experience.
  • Five years of similar or related experience in supporting business applications environments within a financial institution environment.
  • Experience with Jack Henry core banking data processing, imaging, Synergy/ITC, CRM, account opening, loan origination, and job scheduling systems (OpCon) is preferred.
  • Proven ability to partner effectively across all levels of the organization and develop positive working relationships.
  • Excellent communication/influence skills, including reports; presentations; group facilitation; ability to develop professional relationships both inside and outside the organization.
  • Capable of independent judgment with significant discretion to make daily operational decisions.
  • Must be highly organized and able to execute multiple complex projects concurrently within required timelines and expectations and be able to redirect priorities based upon current workload.
  • Sufficient comprehension of the subject area(s) to solve unusual as well as common work problems.
  • Thorough knowledge and understanding of financial institution operation and business processes.
  • General familiarity with problem analysis and excellent level of problem-solving capabilities to establish adequate solutions to operating problems.
  • General knowledge of production cycles and projected results of those cycles for related applications.
  • Experience with systems analysis tools, data extraction, database queries, and report writing tools.
  • Must be able to satisfy all job responsibilities, including detecting and resolving system errors with very limited input from the direct supervisor.
  • Stays current with emerging technology trends.
  • Must be flexible to work after-hours and on-call.
  • Must be bondable.
  • Salary range for this position is $103,793.30 - $121,346.42.
  • Progressive benefit package.
Track Jobs with Teal

Job Search Resources

•
AI Resume Builder
•
IT System Administrator Resume Examples
•
IT System Administrator Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service