She/He will be responsible for the design, development, modernization, and maintenance of the organizations IT infrastructure, to ensure secure, scalable, and high-performance operations. This IT Engineer will lead performance improvement across business/inventory systems, networking, and cybersecurity, with a strong focus on infrastructure engineering, continuous improvement, and co-management of outsourced IT services. The IT Engineer will maintain overall ownership of the companys IT environment, and will partner and directly engage with multiple MSPs to ensure that outsourced services meet technical, operational, and security expectations. As we continue our Technology Modernization Process, this lead will evaluate new technologies and recommend improvements to system performance, scalability, and security She/He will define and maintain technical standards, reference architectures, lifecycle plans, and technical documentation of system configurations, diagrams, and workflows. She/He will lead IT projects such as system upgrades, migrations, modernizations, and security initiatives, develop timelines and tech documentation, and coordinate activities with MSPs when needed. This IT Engineer will meet directly with each internal business owner and learn what each business specifically needs from technology to maintain success and translate those requests into technical requirements. She/He will administer and maintain Windows Server, Linux (Ubuntu), Active Directory, Group Policy, identity services, and system hardening standards. Responsible for the management and optimization of virtualization platforms (VMware/Hyper-V), including performance tuning, resource allocation, and HA/DR configurations. This Engineer will directly support hybrid integrations involving Azure, Office 365, identity synchronization, and cloud-hosted workloads. This IT Engineer will also configure, administer, and troubleshoot LAN/WAN networks, switches, firewalls, VLANs, VPNs, wireless, and routing protocols. She/He will oversee all MSP deliverables and work directly with each one to ensure stable network operations, review monitoring data, validate technical configurations and documentations, review reports, and ensure adherence to industrys best practices and internal security policies. Support existing Cybersecurity products and services, including incident response planning and operations, the recording of risks and issues, and advance proactive security practices. She/He will provide advanced troubleshooting of complex infrastructure issues and act as the final technical escalation point internally.