IT Engineer

LangChain • San Francisco, CA

1d • $150,000 - $185,000 • Onsite

About The Position

We are seeking an early founding member of our IT team to join us in San Francisco and help establish the foundation of IT at LangChain. You'll have the opportunity to shape our IT strategy and practices from the ground up. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team.

Requirements

• 4+ years of experience in IT engineering and systems administration
• Expert-level proficiency with Okta and Okta Workflows
• Proficiency in at least one general-purpose programming language (Python, JavaScript, or similar) with demonstrated ability to write production-quality scripts and automation
• Strong understanding of REST APIs, webhooks, and API authentication methods; you should be comfortable reading API documentation and building integrations between systems
• Ability to build meaningful automations that reduce manual work and improve IT operations
• Strong experience with a modern tech stack that includes Google Workspace, Slack, Notion, Claude, ChatGPT
• Solid understanding of MDM platforms
• Strong networking fundamentals (TCP/IP, DNS, VPNs, firewalls, switching, wireless, LAN/WAN)

Responsibilities

• Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth
• Drive automation initiatives to reduce toil and improve efficiency using scripting, APIs, and workflow tools
• Implement monitoring and documentation practices that enable operational excellence
• Own and mature our identity strategy, implementing secure, scalable access controls following the principle of least privilege
• Administer Mac fleet using Kandji MDM with focus on security, compliance, and user experience
• Partner with Security team to ensure IT practices align with our security posture and compliance requirements
• Provide technical support to employees globally across hardware, software, networking, and IT tools
• Administer and optimize our SaaS application stack, managing provisioning, access controls, and lifecycle management
• Deliver great onboarding experiences for new hires; ensuring they have the right hardware, access, and setup so they can be productive from day 1

Benefits

• We offer competitive compensation that includes base salary, meaningful equity, and benefits such as health and dental coverage, flexible vacation, a 401(k) plan, and life insurance.
• Actual compensation will vary based on role, level, and location.
• For team members in the EU and UK, we provide locally competitive benefits aligned with regional norms and regulations.
• Annual salary range: $150,000-$185,000 USD

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees