IT Engineer (Top Security Clearance Required)

Qualcomm • San Diego, CA

55d • $37 - $55

About The Position

As an IT Engineer, you will play a key role in supporting and evolving our IT infrastructure to ensure stability, security, and scalability. Working within a cross-functional team, you'll help modernize legacy systems, deploy new technologies, and provide reliable support to end users. This position is ideal for someone with a strong technical foundation who is eager to grow and contribute to mission-critical operations in a secure environment.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or related field.
• OR
• 1+ year of IT-related work experience with a Bachelor's degree in a non-technical field (e.g., Business, Humanities, Marketing), or related field.
• OR
• 3+ years of IT-related work experience with a High school diploma or equivalent.
• Experience supporting servers and workstations across a variety of operating systems, primarily Windows and Linux.
• Ability to adapt to changing environments while maintaining reliable and consistent support for customers.
• Strong communication skills and a collaborative mindset.
• A passion for learning and a systematic approach to troubleshooting and problem-solving.

Responsibilities

• Manage and resolve support requests through a help desk ticketing system, ensuring timely communication, accurate documentation, and high-quality customer service.
• Troubleshoot and debug moderately complex issues across networks, systems, and applications; perform root cause analysis and escalate when necessary.
• Support IT security practices by applying updates, monitoring for vulnerabilities, and assisting with compliance-related tasks.
• Monitor system and application performance, identify trends, and contribute to performance optimization strategies.
• Help prioritize tasks and manage time effectively, both independently and within a team, while maintaining focus on project goals and deadlines.
• Collaborate with project leads and internal teams to resolve technical issues and ensure smooth project execution.
• Document technical issues, solutions, and system configurations to support team knowledge sharing and future troubleshooting.
• Assist in the development and deployment of hybrid IT environments, ensuring solutions align with business requirements.
• Work with business stakeholders to ensure systems and applications meet user needs and functional specifications.
• Present technical findings and proposed solutions to both technical and non-technical audiences.
• Create or contribute to user-facing documentation and training materials to support onboarding and system adoption.
• Build relationships with colleagues across departments to share insights, gather feedback, and improve cross-functional collaboration.
• Participate in technical discussions and contribute to decision-making on system architecture and implementation paths.

Benefits

• We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus).
• In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computer and Electronic Product Manufacturing
• Number of Employees: 5,001-10,000 employees